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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,749 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next ...
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,749 reviews

August 20, 2023

What started out as a good experience has turned into a nightmare. Our 60 day temp tag is expiring in two days and we still don’t have a title to license and tag it. We were informed just two days ago fina More

by emilykeith.0828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eli Barker
Aug 21, 2023 -

Max Ford of Harrisonville responded

Hello, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (816) 380-3251 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon.

More
August 20, 2023

Purchased a used car they had on their lot. Jake was very helpful and I would recommend Max Motors to anyone looking to buy a car that would like a stress free sales process. More

by John Greene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Max Ford of Harrisonville responded

We're happy you found our staff to be so supportive during your experience here at Max Ford of Harrisonville. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you for your business and we look forward to your next visit!

August 19, 2023

Max Motors in Harrisonville is the best car dealer and service provider I’ve ever used. Please give them a try!! More

by Samenus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hrabovksy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan, Ana Rehnert, Sarah Davis
Aug 21, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day!

Aug 21, 2023 -

Samenus responded

You service department makes you know your part of the Max Ford family. Thank you for your care.

August 18, 2023

They were quick & efficient, very prompt. Even though they were extremely busy, they finished my inspection in good time. More

by KEITH_29613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Aug 21, 2023 -

Max Ford of Harrisonville responded

Your positive rating means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

August 18, 2023

Everyone was very nice and helpful. They definitely made the buying process easy and stress free! More

by ambermhynds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! If you have any additional needs or questions, we will be more than happy to assist you. Congratulations on your new car!

August 18, 2023

This was the best experience buying a car and oh boy how many cars I have purchased in my lifetime. They were able to put me in a vehicle I was only dreaming about but never thought that it was achievable More

by Dawn Kiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levente Illes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We appreciate your business and hope you have a great day!

August 16, 2023

This was a great experience buying my first car. The car was ready for me upon arrival. Financing was easy and I got a great interest rate through ford, much better than the bank offered! Thank y More

by karenjay36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for your business!

August 16, 2023

Everything was great, very helpful and informative. The whole process was smooth and efficient. All questions were answered. More

by jcyoung2013
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Barker
Aug 17, 2023 -

Max Ford of Harrisonville responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. We appreciate your business and look forward to seeing you on your next visit!

August 16, 2023

Purchased a new Edge and had a great experience with Tony. Process went smoothly, however, the only reason it's not a 5 is that I felt the process took quite a while to complete. Would still definitel More

by mhutchg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Freitek
Aug 17, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate your experience. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road. Take care!

August 15, 2023

Complete lack of communication and accountability from the entire location! They have had my car for more than three weeks Angeles continue to prove the previous statement. More

by bmccoy.swc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Giess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Purvis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Eberting
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Saunders, Angie Gillihan, Ana Rehnert, Brandon Lincoln
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