Back

Max Ford of Harrisonville

Harrisonville, MO

4.5
1,747 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
Contact Dealership

2502 Cantrell Rd

Harrisonville, MO

64701

Directions

By Type

Showing 1,747 reviews

August 27, 2023

Excellent care and help. Answered all our questions and explained every step of the way, thanks! More

by maverick6
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Max Ford of Harrisonville responded

Thank you for your praise and kind comments about our team! We appreciate the opportunity to earn your business and hope you enjoy your new vehicle. Take care and see you again soon!

August 25, 2023

Service Techs seam to communicate well with Service advisors. All departments appear to work together for customers. More

by margarethisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your positive feedback and look forward to doing business with you again in the future. Take care!

August 25, 2023

Max Motors was fantastic for looking for a new truck. Jake listened to what we were looking for and showed us multiple options to choose from that fit the description. He was very nice and took care of More

by jbolt20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rybolt
Aug 28, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your 5 star review and recommendation! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate the opportunity to earn your business and look forward to seeing you on your next visit. Take care!

August 24, 2023

They are so nice and explained everything. The wait was painless. I have had service here before and the same rep helped me. He is so nice. More

by susan.sirocka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your excellent review! We strive to provide top-notch customer service and happy you had a pleasant experience with our team. We appreciate your business and hope you have a wonderful day!

August 23, 2023

I was very happy with the customer service and the service department. Got my vehicle in fast and fixed it. I highly recommend max motors More

by brent.lasater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hrabovksy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan, Ana Rehnert, Sarah Davis
Aug 25, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate us and comment on your experience! We appreciate the opportunity to earn your business and hope to be of service to you again in the future. Take care!

August 23, 2023

Spoke with someone 2 times a week prior to my recall appointment. Husband and I took off work to take the car in, drove 20 min home and got a call saying they could not do recall because our car had to More

by mevans246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Davis
Aug 23, 2023 -

Max Ford of Harrisonville responded

Hello, thank you for your feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (816) 380-3251 and we will do our best to make this better. We hope to hear from you soon.

August 23, 2023

Always good experience. I was able to get in and out quickly. Enjoyed sitting in the showroom while my vehicle was getting worked on. More

by Wheelhousemouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Max Ford of Harrisonville responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! If you have any additional needs or questions, we will be more than happy to assist you. Take care!

August 20, 2023

Eli Barker is the way to go! He made car buying experience pleasant. He’s patient and answers all of your questions. He’s thorough and really does his best to explain everything. More

by Autumn Roland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Barker, Michael Rybolt
Aug 21, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate us and comment on your experience! We appreciate the opportunity to earn your business and hope to be of service to you again in the future. Take care!

August 20, 2023

What started out as a good experience has turned into a nightmare. Our 60 day temp tag is expiring in two days and we still don’t have a title to license and tag it. We were informed just two days ago fina More

by emilykeith.0828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eli Barker
Aug 21, 2023 -

Max Ford of Harrisonville responded

Hello, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (816) 380-3251 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon.

August 20, 2023

Purchased a used car they had on their lot. Jake was very helpful and I would recommend Max Motors to anyone looking to buy a car that would like a stress free sales process. More

by John Greene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Max Ford of Harrisonville responded

We're happy you found our staff to be so supportive during your experience here at Max Ford of Harrisonville. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you for your business and we look forward to your next visit!

...
7
...