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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,747 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,747 reviews

August 17, 2021

They told me my car was fixed and it was not fixed. They also tried telling me every problem I was having was safety features on my car. That’s also wrong. I will not be returning to purchase a car or have More

by kaylabinkley14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan
August 17, 2021

It was crunch time. I needed a special vehicle and the team at Max Ford came through with flying colors! Thanks to each of you. More

by kcjohnr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Hrabovksy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George, Eli Barker, Howard Lonsdale, Michael Rybolt, Cody Parris
Aug 18, 2021 -

Max Ford of Harrisonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Max Motors. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2021

I received excellent, same-day service. The service manager brought some preventative suggestions to avoid future problems. I will continue to go to Max Motors. More

by TRACYMETTLER123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Vanderveer
Aug 16, 2021 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback. We're glad we could be of assistance, and we're always happy to help if there's anything else you need. See you again soon!

August 13, 2021

Always professional and courteous service. Jake is excellent to work with and I will continue to buy my vehicles from Max Ford. Overall good people More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Lonsdale
Aug 16, 2021 -

Max Ford of Harrisonville responded

We are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

August 12, 2021

In and out just how I like it told them what I needed they found it hour later I was driving away in a new truck More

by kbest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Litton
Aug 12, 2021 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We're glad we could be of assistance, and we're always happy to help if there's anything else you need. See you again soon!

August 10, 2021

Great service! Salesman Brandon was efficient, personable, We credit him for the positive experience. Car was ready when we arrived, Honesty of salesman appreciated after previous experiences. More

by browka62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Litton
Aug 11, 2021 -

Max Ford of Harrisonville responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Thank you again for your business!

August 10, 2021

Great Job and speedy serviceService Department was busy Great Job and speedy service Service Department was busy and I asked them to squeeze me in. They did and the service was still very speedy More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Aug 11, 2021 -

Max Ford of Harrisonville responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. We appreciate your business and look forward to seeing you on your next visit!

August 09, 2021

Probably not any worse than any other Ford service department. Just seems like there’s always some kind of game going on.. That’s my experience with things other than routine maintenance. Have had goo More

by jeff@calannfarms.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Vanderveer
Aug 10, 2021 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback. We're glad we could be of assistance, and we're always happy to help if there's anything else you need. See you again soon!

August 04, 2021

Pricing was lower than expected. Ana was kind, prompt, and informative. The issues were all fixed and no problems. Pick-up was quick and easy. More

by jeffviles
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Aug 09, 2021 -

Max Ford of Harrisonville responded

We are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

August 04, 2021

Everything was fine except that you forgot to fill the front windshield fluid reservoir. Everyone is very friendly and liked the fact that my first oil change was free. More

by Joyce Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hrabovksy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Barker, Kirk Vanderveer, Angie Gillihan, Ana Rehnert
Aug 09, 2021 -

Max Ford of Harrisonville responded

Thank you for your feedback. We strive to provide excellent customer service and happy you had a pleasant experience. Have a wonderful day!

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