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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,747 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,747 reviews

March 27, 2022

Our salesman was awesome. Would definitely go back. Very professional and knowledgeable. And extremely courteous. More

by mmgriz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jed Roberson, Howard Lonsdale
Mar 28, 2022 -

Max Ford of Harrisonville responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you!

March 27, 2022

Very disappointed in the service department. Told me I needed a cabin filter and air filter for the engine and both were fine. Said the battery terminals needed cleaning but only cleaned the p More

by opiegough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Eberting
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2022

ALWAYS A PLEASEURE WORKING WITH HENRY IN SERVICE. WORK IS USUALLY COMPLETED EARLIER THAN EXPECTED AND IS DONE RIGHT. I FEEL THEY DO A GREAT JOB OF MAKING SURE MY VEHICLE IS MAINTAINED PROPERLY WITH O More

by sgibbs0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Hrabovksy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Max Ford of Harrisonville responded

Thank you for your excellent review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We look forward to seeing you again soon!

March 22, 2022

very pleased with service. Kept me informed and up to date during the whole process. My first time visiting there service department will definitely be back. More

by jdtwolf6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Mar 23, 2022 -

Max Ford of Harrisonville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you. Have a great day!

March 18, 2022

Good customer service makes it a good experience and the staff is friendly and helpful. More

by hartshome2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Mar 18, 2022 -

Max Ford of Harrisonville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you. Have a great day!

March 17, 2022

I walked in very nervous and was afraid they would say " Sorry we cant help" But I was wrong. Jake, my sales guy put me at easy and helped me and walked me through every step. At the end of the night I lef More

by christinaksmith82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need.

March 17, 2022

One of the most positive and comfortable experiences I have ever had buying anything. Completely destroy the myth of the "Car Dealer" bad guy. These were honest caring and thoughtful people who showed me More

by bobbyhalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Barker, Howard Lonsdale, Michael Rybolt
Mar 18, 2022 -

Max Ford of Harrisonville responded

Thank you so much for your positive review! It is great to hear that we were able to go above and beyond your expectations and really help you out. We appreciate your business and look forward to seeing you again!

March 10, 2022

Everyone is always very helpful, friendly and kind. The is area is always clean and neat. More

by turneyvic59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Mar 11, 2022 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

Mar 11, 2022 -

turneyvic59 responded

You are welcome.

March 10, 2022

The Service manager rode with me to listen to the noise and diagnosed it on the spot. He was my advocate with Ford Motor Co. in an attempt to seek some pricing assistance. The repair was done quickly aft More

by tsoulis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Max Ford of Harrisonville responded

Thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear they took such great care of you! We hope to see you here again!

March 10, 2022

Angie is a great help and very kind. Max Ford always get my vehicle in and serviced in great timing. Very friendly environment. More

by jlcroswhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Mar 11, 2022 -

Max Ford of Harrisonville responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Thank you again for your business!

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