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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,747 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,747 reviews

December 02, 2022

Had oil change, tire rotation, multi system inspection and replacement of front and back wipers. Waited 2 hours for the service. In the past with the same service I would wait a maximum of 1 hr. Had to More

by skptwirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan
Dec 02, 2022 -

Max Ford of Harrisonville responded

Hello, we can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (816) 380-3251 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Dec 02, 2022 -

skptwirley responded

Max Ford called me back and they made it right with me and offered their apologies.

December 01, 2022

Pleasant service people done within the allotted time. limited parking spaces. Would return for further service if needed. More

by conradlana
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taylor Cook
Dec 02, 2022 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

November 29, 2022

The price double for oil change and they do less than before they tell you after they change oil More

by Sllen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2022

Was supposed to receive a hard cover for the bed but have gotten nothing but excuses for 3 weeks. More

by peteshrmn
Recommend Dealer
No
Employees Worked With
Andrew Snyder, Chris Lemen
November 24, 2022

Great service. Angie was able to get my truck in for an oil change even though I goofed up on the appointment.. Thank You. More

by VINCECAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Nov 25, 2022 -

Max Ford of Harrisonville responded

We appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you!

November 18, 2022

They told me what was wrong and fixed it. I have not done business with Max in the past but was very satisfied with the service. More

by tedw6064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Max Ford of Harrisonville responded

Your positive rating means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

November 18, 2022

Angie was amazing and friendly. Kept me updated the whole time. Service was fast and efficient. Very pleased with Max Ford. My first time using them and I'll be back. More

by angels31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Nov 23, 2022 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

November 16, 2022

Regular maintenance on the vehicle always comes up with more problems. Condensation build up in the oil that could cause great damage to the vehicle was not explained at time of purchase, nor any other mai More

by hartshome1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie Gillihan, Ana Rehnert, Maverick The Cat
November 16, 2022

I took my daughter's 2002 Hyundai to get the serpentine belt replaced. My service Tech Ryan Williams called me and let me know that the mechanic looked at the belt and said that the belt did not need to b More

by PAUL.BARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Williams
Nov 16, 2022 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your positive feedback and look forward to doing business with you again in the future. Take care!

November 16, 2022

Angie was very pleasant and nice to work with. My repair involves an ordered part for a recall, so I will be coming back once the part arrives. More

by jb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan
Nov 17, 2022 -

Max Ford of Harrisonville responded

Thank you so much for sharing your positive feedback! We appreciate your business and look forward to seeing you again soon. Take care!

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