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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,747 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,747 reviews

December 29, 2022

The service and advisor were great. I will keep coming back for service. Happy New Year! More

by kats1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your 5-star rating! Please don't hesitate to reach out if there's anything additional we can do for you. See you again soon!

December 27, 2022

I wrote a longer review on Google maps but suffice to say, these guys were great in my hour of need the day after Christmas. Knowledgeable, trustworthy, friendly. And now I'm in a safe car for my dr More

by cnorberg99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Dec 29, 2022 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

December 26, 2022

Very pleased with both the personnel and service. In and out quickly. Will be back. More

by jkreisel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Max Ford of Harrisonville responded

Thank you for your 5-star review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We are happy that your experience reflected this and look forward to seeing you again soon!

December 23, 2022

Max oil service was quick got me in that day. Found a few issues that we took care of. More

by Cawillis40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Max Ford of Harrisonville responded

Thank you for your 5-star rating! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2022

It seems that it gets worse every time we take our car in for an oil change! 2 hours and 45 minutes for an oil change seems a bit excessive! I don’t expect Jiffy Lube speed, but I had things to do and didn More

by MICHELE.A.HESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Rehnert
December 17, 2022

Trying to get some minor scratches fixed on a brand new truck. Had a little trouble at first but they did make it right. More

by wwinn08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Martin , Andrew Snyder
December 15, 2022

I had a persistent problem with the "foot" activation of the hatch door. It definitely isn't as simple as the TV commercials show...The service rep, service writer, both of whom could not get it to work eit More

by mjlucas861
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Max Ford of Harrisonville responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Thank you again for your business!

December 12, 2022

Estimated time was 2 hours for repair, actual time was 45 minutes. . That made me happy. More

by RANDVFARR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his nane, nice man tho.
Dec 13, 2022 -

Max Ford of Harrisonville responded

We appreciate your positive feedback regarding your experience and look forward to seeing you again soon. Take care!

December 09, 2022

Was going to drop my vehicle off the night before so they could do a recall on it the next day. Ana checked me in and as we was doing the walk around she said it won't take long to fix and I asked if they wa More

by robynfrancis90
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Dec 09, 2022 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

December 08, 2022

The staff and service was excellent! ! They even delivered my vehicle to me. They were easy to work with More

by dcobra97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Max Ford of Harrisonville responded

Thank you so much for sharing your positive feedback! We appreciate your business and look forward to seeing you again soon. Take care!

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