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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,747 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,747 reviews

February 21, 2023

Max Ford = Max satisfaction! Brandon and everyone were great to work with, fair deal, awesome car, fast service, honesty and politeness with all interactions. We drove 180 miles More

by Curt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rybolt, Brandon Litton
Feb 21, 2023 -

Max Ford of Harrisonville responded

Hello, we're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we look forward to doing business with you again in the future!

February 19, 2023

We were leaving town for a road trip and while gassing up I discovered a tire had a ruptured tread. I called Alan Hamilton for new tires and we were road ready in just a few hours. Alan is the best. More

by WCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your positive review! It is great to hear that we were able to go above and beyond your expectations and really help you out. We look forward to doing business with you again in the future. Take care!

February 10, 2023

I scheduled 1. 5 hours for oil change and tire rotation. Had to ask that my car be finished. It had been sitting outside the service department for an hour. At my More

by dkallen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
February 08, 2023

Great service wonderful deal will recommend highly this dealership and use them in my future Deavors More

by smokey196240
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Chen, Kyle Wiggins
Feb 09, 2023 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

February 06, 2023

Service employees are very courteous and inform you of any delays or problems while servicing your car. More

by CSTILLYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Cook
Feb 07, 2023 -

Max Ford of Harrisonville responded

Thank you for your 5-star review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We are happy that your experience reflected this and hope to see you again soon!

February 03, 2023

Went to have recall work done on my car. It was so easy to schedule and get done. Nice that they text or call you when your car is finished also. More

by dawna4055
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
Feb 03, 2023 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need.

February 01, 2023

I really appreciate how organized they are in the Service Department. They can get you scheduled, serviced and on your way in no time. They even have a pick up and drop off service for those days when you More

by CLAY8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your 5-star review and kind words! We appreciate the opportunity to earn your business and look forward to seeing you again next time. Take care!

January 31, 2023

Worst experience I have ever had at a dealership. Started with the sales manager trying to sell me a different car than I ordered. Then didn’t mention that I could use my Ford Points to pay part of t More

by Kevin Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Wiggins, Brandon Lincoln
January 31, 2023

Angie did a great job! She was professional, knowledgeable, and timely. Thank you very much! More

by robmandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Feb 01, 2023 -

Max Ford of Harrisonville responded

Thank you for your excellent review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We look forward to doing business with you again in the future. Take care!

January 31, 2023

Quick and easy to deal with! Was in and out with the truck I ordered in an hour! Very friendly! More

by wesley24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Max Ford of Harrisonville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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