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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,747 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,747 reviews

March 25, 2023

Lack of communication between sales and customer. Have been told several times "I will contact you" and that does NOT happen. In person 10 out of 10. But follow up is not so hot. More

by ERIC319446
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rybolt, Aaron Briseno
March 24, 2023

Angi is great and keeps us up-to-date on our car’s progress to the very end! More than satisfied! More

by tpatflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Mar 27, 2023 -

Max Ford of Harrisonville responded

Thank you for your wonderful response to the quality of service our staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 24, 2023

Mike did a great job communicating with me on what was being done and handled all communication with the extended warranty provider. The issue was identified and corrected quickly and completely. Great More

by speedy2328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 27, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your kind words and 5-star review! We are happy to hear everything was completed to your satisfaction and hope to see you again on your next visit. Thank you again for your business!

March 18, 2023

They are there to help, they helped me find what I wanted, they communicated with me until I could be there in person. It was a good experience and I would recommend More

by nate_curl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Purvis, Michael Rybolt
Mar 20, 2023 -

Max Ford of Harrisonville responded

Thank you for your high star rating and recommendation! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy that your experience reflected this and appreciate your business with us. Take care and see you again soon!

March 18, 2023

I ordered Bronco nov22. just received Brandon Litton was helpful, communicated with me and made the car buying process very. smooth. Would recommend Brandon to anyone More

by Christie Feild
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Litton
Mar 20, 2023 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

March 18, 2023

Outstanding sales and finance team. Great price on vehicle, smooth transaction and still very helpful after the sale. Brandon Lincoln is top notch!!! More

by dmenace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Lincoln, Aaron Briseno
Mar 20, 2023 -

Max Ford of Harrisonville responded

Thank you for your wonderful response to the quality of service our staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 17, 2023

Great customer service. Great work. Only thing I would change is how long it took to get my car done. Overall a good experience More

by tddavis39
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Mar 20, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your high star rating and feedback! If you have any additional needs or questions, we will be more than happy to assist you. We hope to be of service to you again in the future!

March 17, 2023

Would buy again. Very good people to work with. Price I belive is better than most dealers. More

by bretmanchester3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Max Ford of Harrisonville responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you. Take care!

March 15, 2023

Great place to purchase a vehicle. You will not be disappointed if you give this place a chance. More

by Amy wincapaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ida Jacaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rybolt
Mar 15, 2023 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

March 15, 2023

Robert was excellent, helping us find the exact F150 we wanted to buy. Very knowledgeable about setting up our new truck and helping us with everything that we wanted. More

by tomkitsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rybolt
Mar 15, 2023 -

Max Ford of Harrisonville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you. Take care!

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