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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,747 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,747 reviews

April 11, 2023

Great customer service! He was very helpful and welcoming! I will use Max Motors for all my future needs! More

by hafner.2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Litton, Brandon Lincoln
Apr 11, 2023 -

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for your business!

April 11, 2023

Was taken care from the first phone call. I was in and out the door with new truck in no time. More

by RBAKE311
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Max Ford of Harrisonville responded

Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for your business!

April 11, 2023

Really friendly and helpful. Process was fairly fast and efficient. Information on vehicle was helpful and explained week when asking questions. More

by Tammybeavers5
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zack Lemen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Max Ford of Harrisonville responded

Thank you for your wonderful response to the quality of service our staff provides! If there is anything else we can do to assist you, please let us know! Take care!

April 10, 2023

I would have given it a 5 star rating, but it took almost 2 hours for the oil change and tire rotation. We had a 9:30 appointment so I expected 1 hour. Had I known it was going to take that long, I probably More

by kimandmegsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
April 10, 2023

I would have given it a 5 star rating, but it took almost 2 hours for the oil change and tire rotation. We had a 9:30 appointment so I expected 1 hour. Had I known it was going to take that long, I probably More

by kimandmegsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
Apr 11, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate your experience with us. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We will have a manager reach out to you directly and look forward to speaking with you soon.

April 10, 2023

I have purchased several vehicles from Max Ford and have had a very good experience with all of them. They are a home town dealer and I would highly recommend to anyone looking to buy new or used. There is More

by chill.kcmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Wiggins
Apr 11, 2023 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

April 08, 2023

I had an oil change and tire rotation and it was very fast and friendly experience More

by jeffreybeachner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Gillihan
Apr 10, 2023 -

Max Ford of Harrisonville responded

Thank you for your 5-star review! If there's anything else we can do to assist you, please let us know. We appreciate the opportunity to earn your business and hope you have a great day!

April 07, 2023

Sales person was knowledgeable and courteous. The showroom was clean and interesting with antique cars. Zach made the entire process so easy. Truly professional More

by clmurphree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Lemen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lifton
Apr 10, 2023 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need!

April 06, 2023

The Service department at Max Ford is where I would recommend taking any Ford you own for Service. The only thing they need to do is provide a wash and vacuum to he vehicles they Service as a complimen More

by americandreamhomeflooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gibbs has no accountability and loves to be a weasel.
Apr 07, 2023 -

Max Ford of Harrisonville responded

We're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we look forward to doing business with you again in the future!

April 06, 2023

Professional and efficient. Got "the works" with the oil change and was in and out in one hour. More

by mloparto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Huebner
Apr 07, 2023 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We appreciate your business and look forward to seeing you again soon!

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