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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,744 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,744 reviews

January 23, 2019

Recall work on 2017 F350 I've been using this service department for 20 years and have been pleased with the overall performance. They are usually prompt and on time with suc More

by nextepfoxtrotters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan and Stephanie in service
Feb 08, 2019 -

Max Ford of Harrisonville responded

Thank you for the 5-star review, nextepfoxtrotters!

January 23, 2019

Exceptional Customer Service called service center and made same day appointment for oil change and tire rotation. Very knowledgeable and friendly service center staff. Will be ba More

by mikenbckc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew McMillin, Jason Caley
Feb 08, 2019 -

Max Ford of Harrisonville responded

mikenbckc - We appreciate your business and look forward to seeing you again soon!

January 23, 2019

Your service dep is courteous and helpful !!!! At your dealership service dep you are very courteous, and these days it’s hard to find people that are , polite , respectful, and considerate ..... More

by miketracy8888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember names , i want to thank everyone in the service dep ... thank you !!
Feb 08, 2019 -

Max Ford of Harrisonville responded

miketracy8888 - Thank you for your feedback! We appreciate your business!

January 22, 2019

getting service done it was great the people were nice and helpful very friendly will come again they answered my questions about my truck and it was very clean More

by SHEILAKP2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Feb 08, 2019 -

Max Ford of Harrisonville responded

Thank you, SHEILAKP2002! We look forward to seeing you again soon!

January 21, 2019

Service Department Excellent customer service as always!! I have been going to them for over 12 years and have never been disappointed. Very knowledgeable and always f More

by LFH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
Feb 08, 2019 -

Max Ford of Harrisonville responded

Lyle, thank you for the kind words! We appreciate your repeat business and look forward to seeing you again soon!

January 21, 2019

As always a quick and easy service Its great to drop off your vehicle and wait,the only problem I had was no coffee if the lounge area but service was so quick and efficient I didnt hav More

by STEPHENSRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Caley
Feb 08, 2019 -

Max Ford of Harrisonville responded

We appreciate your feedback, STEPHENSRES!

January 20, 2019

friendly and efficient the people in the service department are very friendly and knowledgeable. their a great crew. i always get a appointment when i need an its done in a More

by BREN728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan and Client
Feb 08, 2019 -

Max Ford of Harrisonville responded

Thank you for the 5-star review, BREN728!

January 19, 2019

Buying a new Cobra Since the car was on the show room floor, it was very easy for the staff to sell me the 2018 Shelby Cobra 350. The staff was great to work with. More

by rdfrazee1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dietz, Brodrick Glessner
Feb 08, 2019 -

Max Ford of Harrisonville responded

rdfrazee1976 - Thank you for the review! We appreciate your business!

January 18, 2019

Vehicle Inspection I was a walk-in around lunch hour and though they were short staffed they still saw to service my car (a vehicle inspection report) immediately. They More

by VICCORCORAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees
Feb 08, 2019 -

Max Ford of Harrisonville responded

We appreciate your 5-star review, VICCORCORAN! Thank you!

January 18, 2019

Didn't put stuff back how it goes. They didn't put the dash back how it should be. The air bag light was still on when I got my car back. Wasn't happy. Had to call back to get my car re More

by ekhughes20165
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clint. And I think Tyler was his name
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