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Max Ford of Harrisonville
Harrisonville, MO
1,748 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,748 reviews
March 06, 2019
Dishonest and Deceptive. My experience with Max Ford was nothing, but a hassle and a mess of dishonesty. The financing man we worked with, Daryl, was pushy and kept trying to My experience with Max Ford was nothing, but a hassle and a mess of dishonesty. The financing man we worked with, Daryl, was pushy and kept trying to force me to buy a warranty after I told him four times I did not want the warranty. He kept claiming he could get me a warranty for "only $5 more a month!" Yes, he did that by extending my loan term out to 75 months without my consent. I realized this after I had already left the dealership and it took them two weeks to even confirm they had received my warranty cancellation paperwork (still do not have a final confirmation of cancellation and that my money has been refunded). Additionally, there was a noise heard when test driving the car that we asked the salesman about. He claimed it was just road noise and the car had been thoroughly inspected by the service department and was not a mechanical issue. After purchasing the car we took the car to a local mechanic and he said the front wheel bearing was bad and needed replaced. I contacted Max Ford about the issue and how they lied to me about the noise. Spoke directly with the service department and our salesman with no resolution. All they offered was to look at it, but we would have to pay a diagnosis fee before they would even discuss options. Bottom line, don't go here unless you want to be lied to and have deceptive loan paperwork. More
by tfaughn
Employees Worked With
Daryl in finance , Eli Barker
March 05, 2019
nice place It was nice clean place and they worked really hard to get me in something newer with less miles. the worker were all nice and kind. It was nice clean place and they worked really hard to get me in something newer with less miles. the worker were all nice and kind. More
by amykeyton
Verified CustomerEmployees Worked With
paul, Howard Lonsdale
March 04, 2019
Very pleasant Great. The people were very friendly. Good service and helpful. It was a pleasant experience. Brandon was kind and helpful. He sold the car. Great job Great. The people were very friendly. Good service and helpful. It was a pleasant experience. Brandon was kind and helpful. He sold the car. Great job. More
by dadonegan
Employees Worked With
Travis Nichols, ROB Chen, Brandon was my ymy salesman .He was excellent!, Eli Barker, Frank Ferguson
March 04, 2019
Great Work Max ford was able to get me in on short notice. My truck broke down and i needed it for work. Stephan in the service group was great to work with. Max ford was able to get me in on short notice. My truck broke down and i needed it for work. Stephan in the service group was great to work with. More
by bill.wright
Employees Worked With
Stephan
March 04, 2019
oil change we always get our oil changes at Max Ford. Glad they have the punch card it really helps to get the free oil change when needed! They are polite and t we always get our oil changes at Max Ford. Glad they have the punch card it really helps to get the free oil change when needed! They are polite and they get the job done More
by NANAPENCE3006
Employees Worked With
not sure
March 02, 2019
Dealer did everything they said they would !!! Jed Roberson was great to deal with, and did everything he said he would. Was great to see the GM get involved to make the deal happen as well. Jed Roberson was great to deal with, and did everything he said he would. Was great to see the GM get involved to make the deal happen as well. More
by dpawelski
Employees Worked With
Jed Roberson
March 01, 2019
5k mike maintenance I was able to schedule a time for service (most dealerships in the area now make it a first come first served appointment which usually makes someone I was able to schedule a time for service (most dealerships in the area now make it a first come first served appointment which usually makes someone wait almost 4 hours for an oil change and tire rotation) and for that Max Motors has earned my business. It started with servicing my Focus and that turned into a new car purchase for my Edge. I drive about 20 minutes extra to go to Max Motors but will keep going back! More
by pschmuke
Employees Worked With
I’m not sure who I worked with
February 28, 2019
Quick, dependable, honest It was sort of an emergency when I brought my truck in. Clint took care of me, fixed my issue, and made service recommendations. He even arranged for It was sort of an emergency when I brought my truck in. Clint took care of me, fixed my issue, and made service recommendations. He even arranged for transportation back to the dealership to pick up my truck. Keep up the good service and customer relations. More
by gstupp
Employees Worked With
Clint
February 28, 2019
Great Experience Very helpful and informative with acquiring the Ford F250 that was purchased from the dealership. Took his time to assist with fueling the vehicle tha Very helpful and informative with acquiring the Ford F250 that was purchased from the dealership. Took his time to assist with fueling the vehicle that evening More
by aiharris56
Employees Worked With
Frank Ferguson, Brodrick Glessner
February 26, 2019
Excellent Service I was able to get an appointment the same day I called. The wait time was in a comfortable lounge and was completed within an hour. They took the ti I was able to get an appointment the same day I called. The wait time was in a comfortable lounge and was completed within an hour. They took the time to explain to me what was going on with my car and very helpful. More
by CLSWARTZ0
Employees Worked With
Jason Caley
