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Max Ford of Harrisonville
Harrisonville, MO
1,748 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,748 reviews
Verified Customer
March 11, 2019
Needed an IDOD I’m new to Missouri. In the process of getting a new plate for my car,the DMV referred me to them to get a paper needed for my plates. When I got th I’m new to Missouri. In the process of getting a new plate for my car,the DMV referred me to them to get a paper needed for my plates. When I got there I was quickly directed to where I needed to be, once I pulled the car in they did what needed to be done in a prompt fashion. I will definitely refer them to others. They were courteous and quick. More
by gralford
Employees Worked With
I don’t remember who I had helping me.
March 11, 2019
Service I was told Saturday March 2nd, after being stranded and towed, that there was nothing wrong with my car. “It started right up.” Alan was entirely unhe I was told Saturday March 2nd, after being stranded and towed, that there was nothing wrong with my car. “It started right up.” Alan was entirely unhelpful and rude to me and the tow truck driver. Stefan was the one who was helping me at the service desk. Through the week of March 3rd it was sluggish when trying to start my car. Friday late afternoon I was stranded again and had to be towed a second time. The cost and time of towing could have been alleviated had it been fixed the first time. Saturday March 9 I’m told it is the starter. Why couldn’t Alan be pleasant and courteous? Why couldn’t my car be fixed the first time I had problems on March 2??? I come to Max Ford for reliable car service. As a woman I have been cheated by other service companies. I don’t like being stranded and paying the costs for tow service twice in a weeks time. More
by DPETERSENKC
Employees Worked With
Stefan and Alan
March 11, 2019
New truck and no money Excellent buying experience nick collard did a great job and max had the exact truck I was looking for with the salesman that wont try to pressure int Excellent buying experience nick collard did a great job and max had the exact truck I was looking for with the salesman that wont try to pressure into the sale. Very helpful staff always offering assistance and keep your coffee cup full and very friendly. Would very much recommend this dealership to anyone. Good job More
by dannyjoemichael1993
Employees Worked With
Nick Collard
March 07, 2019
Always friendly & confident I went in expecting to receive good service and friendly people. That's exactly what I received. I'll drive 20 miles out of my way to go here any day. I went in expecting to receive good service and friendly people. That's exactly what I received. I'll drive 20 miles out of my way to go here any day. More
by KCLED1
Employees Worked With
I can't remember his name
March 07, 2019
Thorough, friendly and reasonable The best service team anywhere. I've worked with a couple of the folks for over 20 years. I recommend Max Motors to everyone. A first class operati The best service team anywhere. I've worked with a couple of the folks for over 20 years. I recommend Max Motors to everyone. A first class operation. More
by MADDUX1321
Employees Worked With
Clint Seaman, Travis and Stephani , Jason Caley
March 07, 2019
Sales Tim and staff did a great job and we were very pleased with the process. They were prompt with our paper work. I would recommend Max Ford I the futur Tim and staff did a great job and we were very pleased with the process. They were prompt with our paper work. I would recommend Max Ford I the future. More
by maryandaarondo
Employees Worked With
Tim Bailey
March 07, 2019
Disappointed in service Scheduled oil change, wiper replacement and car wash for 10am dropped it off they called at 2:40pm and said need filter and battery cable replaced was Scheduled oil change, wiper replacement and car wash for 10am dropped it off they called at 2:40pm and said need filter and battery cable replaced was to be done in 45-60 minutes would call 2 hours later we went out had just finished when got in vehicle they had not washed it “AGAIN” why advertise car wash we take our vehicles out at least two times each for over 20 years and only had one vehicle washed once after asking to have it washed because was told we needed to ask. I ask for it to be washed this time but it was not! You might suggest to the service person to get a portable radio or at least to put station back to station they found it on and to turn it back off when starting vehicle loud rap is not my kind of music!! More
by DFBRANSTINE
Employees Worked With
Clint Seaman, Brad D.
March 07, 2019
Love our new car. We had a very good experience at our recent visit to the max motors of harrisonville and got a very lovely Ford focus hatchback se. We had a very good experience at our recent visit to the max motors of harrisonville and got a very lovely Ford focus hatchback se. More
by rebelsonxx
Employees Worked With
Other Employees :
Jed Roberson, Howard Lonsdale, Frank Ferguson, Kyle Wiggins
March 06, 2019
Ignorant Terrible service! I purchased a vehicle and schedule all of my maintenance and parts purchases at this location. I have complained about my sync app Terrible service! I purchased a vehicle and schedule all of my maintenance and parts purchases at this location. I have complained about my sync apps not working on my last three visits. I finally called Ford Customer care, and they said that I just needed to update my sync firmware. When I got to my appointment, the technician said that because my 36k warranty had recently expired, there is a $125 fee for the update. They said that they didn't have any notes regarding sync in my service receipts. A knowledgable technician would have been able to correct the issue on one of the three prior visits, and taken notes. Now, I am having to pay a fee for the update and travel further to a different service location. I will not return to this location for any future transactions More
by TMHARCUS
Employees Worked With
Multiple unsure
