Max Ford of Harrisonville

Great and friendly service from everyone I encountered. My salesperson was a nice young man by the name of Kyle and he was great. I told him the type of vehicle and price range that I was interested in and My salesperson was a nice young man by the name of Kyle and he was great. I told him the type of vehicle and price range that I was interested in and he delivered 100%. He made the entire process very easy and enjoyable. He answered all of my questions and also offered suggestions to better inform myself. I will definitely return to Max Ford the next time I am ready to purchase a vehicle and hope that I will be able to work with Kyle again. Thank you very much. More

Oil change Very efficient and thorough. Facility was very clean, i love the customer lounge. Very friendly atmosphere. They were thorough and very easy to unders Very efficient and thorough. Facility was very clean, i love the customer lounge. Very friendly atmosphere. They were thorough and very easy to understand in explaining what they looked for and inspected on my truck. I will definitely be returning for future services More

Great Service and Exerience Eli was very helpful in finding the car I was looking for and always very responsive to questions I had, even on his day off. Easy to deal with on pri Eli was very helpful in finding the car I was looking for and always very responsive to questions I had, even on his day off. Easy to deal with on price, not your typical car dealer shell game which I really appreciated. More

Best Service to the Max! I took my van here as my axle was under recall, Was in on Wednesday afternoon and out Friday at 9 a.m.,Exceptional service and courtesy. Alan was extr I took my van here as my axle was under recall, Was in on Wednesday afternoon and out Friday at 9 a.m.,Exceptional service and courtesy. Alan was extremely helpful explaining the recall.I have been around a few years but this was one of the most pleasurable car dealer experiences I have had.Thanks to your whole staff.10 stars your that good. More

Easiest Car Purchase I have Every Made!!! From the time we were welcomed in the door to the time we left it was a great experience. Our salesman was Nick Collard. He was professional, knew w From the time we were welcomed in the door to the time we left it was a great experience. Our salesman was Nick Collard. He was professional, knew what he was talking about, went through everything he was supposed to do for the loan. The dealership is family friendly with a basketball hoop and ping pong in the lobby area to entertain the little ones. Financing is usually a chore but it went very quickly as well. All in all from the time we walked in the door until we left it was about 2 1/2 hours. NICE JOB! More

Good experience Would have given 5 stars except for the fact the salesman did not explain a certain detail to me. They added my rebate in to my trade-in however did n Would have given 5 stars except for the fact the salesman did not explain a certain detail to me. They added my rebate in to my trade-in however did not let myself or the financial guy know about it. So when I came back to the dealership the next day I asked about the rebates and why they were not on my papers, the financial guy looked at me surprised and called the salesperson in. Asked him about the rebates to which he had to go check on. Then he called to let us know the put that toward my trade-in. Which is completely fine with me but like I said it was not explained to me when they gave me the price for the car after the rebates. The financial guy did apologise for them but he shouldn't have had to. Other than this one oversight my experience was great. More

Best Experience From the beginning Tim Bailey did the best in getting me exactly what I wanted below the price I needed to be under. Perfect service From the beginning Tim Bailey did the best in getting me exactly what I wanted below the price I needed to be under. Perfect service More

AC leak The service department was extremely helpful and polite. While it was a drawn out process to find the leak they kept me apprised of everything that wa The service department was extremely helpful and polite. While it was a drawn out process to find the leak they kept me apprised of everything that was going on! The only constructive criticism I can give is their customer lounge could use an update...the seating was very uncomfortable and it would have been nice to have refreshments for the customers waiting to have service on their vehicles. (Like the Ford dealership in Blue Springs Mo). More

Alan is the most awesome service advisor! I will always bring my vehicles to Alan for service! He’s the most honorable service advisor I’ve ever met!!!! I’ll keep bringing my vehicles there as I will always bring my vehicles to Alan for service! He’s the most honorable service advisor I’ve ever met!!!! I’ll keep bringing my vehicles there as long as he’s there! More

Bumper and Hatchback Repair Dealing with the employees at Max Ford was fantastic from beginning to end. They were prompt, courteous, very good at explaining the process and hand Dealing with the employees at Max Ford was fantastic from beginning to end. They were prompt, courteous, very good at explaining the process and handled all of the details for me...even obtaining a rental car. They also have a computer system that keeps you informed of the process along the way so that you're never wondering if parts have been ordered, or when to anticipate picking up your car, etc. Two thumbs up from me! More