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Max Ford of Harrisonville
Harrisonville, MO
1,746 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,746 reviews
June 30, 2019
Efficient, nice. Quick, reasonable priced These guys were polite, efficient nice, quick service and great to deal with. I had gotten a quote from another dealership $2000 more than max Ford. These guys were polite, efficient nice, quick service and great to deal with. I had gotten a quote from another dealership $2000 more than max Ford. More
by chrisbrooks444
Verified CustomerEmployees Worked With
Clint seamon
June 26, 2019
excellent Thank you Tim Bailey for your time, consideration and excellent service. You did a great job helping us find exactly what we needed! Thanks again! Thank you Tim Bailey for your time, consideration and excellent service. You did a great job helping us find exactly what we needed! Thanks again! More
by hztruckin
Employees Worked With
Howard Lonsdale
June 25, 2019
Excellent Care Alan and the Service department staff in Harrisonville is very helpful and friendly - I feel I can trust the service department with all our vehicles. Alan and the Service department staff in Harrisonville is very helpful and friendly - I feel I can trust the service department with all our vehicles. More
by KAREN72
Employees Worked With
Alan
June 24, 2019
Easy, friendly, honest Identified the issue and fixed it at a fair price. I always enjoy my experience at this place since I moved to Kansas City in 2012. Identified the issue and fixed it at a fair price. I always enjoy my experience at this place since I moved to Kansas City in 2012. More
by JVERNIER24
June 24, 2019
Very efficient service! Eli was amazing to work with. Manager was very nice as well. Eli was very informative and patient. He was not pushy at all. He went above and beyond d Eli was amazing to work with. Manager was very nice as well. Eli was very informative and patient. He was not pushy at all. He went above and beyond during my transaction process. Receptionist was also nice! More
by aareyonagumby
Employees Worked With
Eli Barker
June 20, 2019
It was great service I trust them with my vehicle and my safety. I will continue to shop for my cars there and take my cars to them for service. I trust them with my vehicle and my safety. I will continue to shop for my cars there and take my cars to them for service. More
by DIANNELWALKER15
Employees Worked With
Jed Roberson
June 19, 2019
Oil change Had made an appointment, got to the dealership. Got waited on right away. They had taken my keys and car. Waited for 50-55 minutes and was.driving awa Had made an appointment, got to the dealership. Got waited on right away. They had taken my keys and car. Waited for 50-55 minutes and was.driving away.... More
by Odieone
Employees Worked With
Stefan
June 19, 2019
An exercise in patience I bought a car that still needed to be detailed and touched up, but had to wait 4 days for the paint guy to come in. The salesman let me know it was I bought a car that still needed to be detailed and touched up, but had to wait 4 days for the paint guy to come in. The salesman let me know it was ready, I go to pick it up and the car has not been detailed well...the seats were still dirty. The touch up job was horrible, and he informs me the paint guy didn’t come in. Why didn’t he check before telling me it was ready. I drove an hour out and an hour home for nothing, and I have to wait a whole other week for the paint guy to try to fix the botched touch up job before I can get the car. I emailed the used car manager and got no response. They posted a request for my phone number and got no response. It has now been 17 days and I still don’t have the car. A week ago they said they were going to make the paint touch up right by sending it to the body shop. He warned me it might take a day or two longer. It has now been 6 days. In the meantime, they did not send the check for the taxes with my paperwork and they accidentally overcharged me by $995 dollars. Thankfully things are getting fixed. The taxes check came, the 995 dollars is being refunded, and the car is being delivered tomorrow with a full tank of gas. I know the delay at the body shop was not JP’s fault and he is trying very hard to make things right, including covering my first payment. More
by faces1998
Employees Worked With
JP Knudsen , Eric Saunders, Frank Ferguson
June 17, 2019
Easy experience I was happy with the way we didn't feel pressured to buy and this was a very easy buying experience. Jed was a great sales guy to work with! I was happy with the way we didn't feel pressured to buy and this was a very easy buying experience. Jed was a great sales guy to work with! More
by kerryadams94
Employees Worked With
Jed Roberson
June 17, 2019
Oil change I am usually happy with the service but this time I found them lacking. I left my car for an oil change then left they said they would put it down as I am usually happy with the service but this time I found them lacking. I left my car for an oil change then left they said they would put it down as "Waiting" After 2 hours I called to see if my car was done & was told it was & they were just about to call me. When I came to pick it up it was parked at the end of the row of cars beside the service area. Not only did I have to walk a long way but I had to back out of the area. I have COPD & it was very hot. Any other time I have left my car for service it was right outside to pick up. All in all it was not a good trip. More
by STEELE.C69
Employees Worked With
I don't remember
