Max Ford of Harrisonville

Oil Change & Tire Rotation I showed up without an appointment. They were busy, yet, they fit me in. Service was completed in a very reasonable amount if time. Thanks! I showed up without an appointment. They were busy, yet, they fit me in. Service was completed in a very reasonable amount if time. Thanks! More

Return customer for a reason Salesperson extremely knowledgeable. Finance manager went above and beyond. It was raining when car was test driven and the dealership had taken care Salesperson extremely knowledgeable. Finance manager went above and beyond. It was raining when car was test driven and the dealership had taken care of a couple issues without a problem!! More

very satisfied My experience with Max Motors is very brief to this point but my suv came out looking great. As a former salesman myself I noticed a lot about my sale My experience with Max Motors is very brief to this point but my suv came out looking great. As a former salesman myself I noticed a lot about my salesman Tim Bailey. He listened to what my needs and time frame to get on the road were and made it happen. I give him an A plus and would recommend him to anyone. More

Quick and easy buying experience. I was very happy with my experience dealing with Eli in the crew at Max Ford. I will definitely be back for service and repairs, as well as to do busi I was very happy with my experience dealing with Eli in the crew at Max Ford. I will definitely be back for service and repairs, as well as to do business in the future. More

Great Sales Personnel and Kind Service I recently purchased my first new (to me) vehicle from Max Motors of Harrisonville. Nick was very helpful in helping us come to an agreement on the pr I recently purchased my first new (to me) vehicle from Max Motors of Harrisonville. Nick was very helpful in helping us come to an agreement on the prices and terms in which I would purchase a truck. My only complaint is that the detail service on the vehicle was less than desired but then again I purchased a used truck with several thousand miles on it. I would definitely do business with this dealership again in the future and recommend it, but I give them 4 stars for the poor quality detail job on a vehicle I paid over 40k for. Hopefully this review will help change that issue in the future More

Great Experience! I have a 2012 For Focus, it constantly has transmission/ clutch issues. Dealing with this is frustrating and makes me regret buying this car. So far I I have a 2012 For Focus, it constantly has transmission/ clutch issues. Dealing with this is frustrating and makes me regret buying this car. So far I have been able to get my car fixed under warranty but it is still frustrating and time consuming. Recently I had a TCM problem and had to take my car to ford, the employee who took care of me was Jenn. Jenn was so amazing, she was very positive and helpful. She made my experience with Ford easy and not stressful at all. She really changed my attitude towards Ford with her great attitude and customer service. I hope that when I am in next time (and I’m sure I will be) she will be the one taking care of me. Thank you Jenn! More

Exceptional Service We purchased a pre-owned 2018 Ford Explorer. Our salesman was Nick Collard and our Finance Manager was Daryl. Both were phenomenal. Most of the deal w We purchased a pre-owned 2018 Ford Explorer. Our salesman was Nick Collard and our Finance Manager was Daryl. Both were phenomenal. Most of the deal was completed prior to arriving at the dealership. There were some paperwork complications but they were simply clerical errors. It did extend the time we were at the dealership, but the exceptional customer service made the wait comfortable. I wouldn’t mess with any other Ford dealership in the greater Kansas City area. The sales experience was better than any other dealership in KC. The true test, however, will be the sales support after the sale (through the duration of ownership). We will be purchasing 2 more vehicles from them soon, and we have referred 2 other people to Max Ford who will be purchasing soon. Seriously, save your time looking anywhere else and go straight to Max Ford in Harrisonville! More

Good prices . Seemed to be rushed to sell. Didnt want to negotiate price. "Couldnt" lower the price just wanted to lengthen the loan to make payments lower. Didnt . Seemed to be rushed to sell. Didnt want to negotiate price. "Couldnt" lower the price just wanted to lengthen the loan to make payments lower. Didnt give exact numbers until we were signing. More

Easy experience Definitely the fastest and easiest experience I've had trying to purchase a car. My last attempt at dealerships instead of craigslist really soured my Definitely the fastest and easiest experience I've had trying to purchase a car. My last attempt at dealerships instead of craigslist really soured my mouth, but they were friendly, not pushy, and got me out in my new car in less than a couple hours. Outstanding. More

My experience was great. I took my car in for some minor body work and they did an excellent job. They even cleaned the inside of the car and had it looking way better than i I took my car in for some minor body work and they did an excellent job. They even cleaned the inside of the car and had it looking way better than it did before I took it in. This was totally unexpected, so I was very impressed. More