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Max Ford of Harrisonville
Harrisonville, MO
1,746 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,746 reviews
September 21, 2019
Dealer and Service Center Customer Service Mat Muller was so kind in pointing out a minor dent before we signed paperwork and left the dealership back in May. He was adamant that they fix it, b Mat Muller was so kind in pointing out a minor dent before we signed paperwork and left the dealership back in May. He was adamant that they fix it, but I was excited to enjoy my new Escape. After setting up an appointment and loaner car with Clint in the Service Center (who made it super easy to do so), Andrew and Alan were quick in processing the paperwork and in pulling my loaner car around. It maybe took 5 minutes, which was super fast in my estimation. After the dent was fixed, Andrew contacted me to let me know the earliest I could pick it up. I told him it would be later in the evening before closing since I would be teaching during the day of pick-up. He already had my ticket closed out, and the transfer of vehicles took, at most, 3 minutes. Exceptional service from start to finish! Max Ford of Harrisonville is, by far, the best dealership and service center I've ever worked with! Great people all the way around! More
by e08625
Verified CustomerEmployees Worked With
Mat Muller in Sales; Clint, Alan, and Andrew from the Service Center
September 20, 2019
Very displeased I will never return to your dealership. I originally purchased my truck from you along with an extended warranty. I was told when I purchased the warr I will never return to your dealership. I originally purchased my truck from you along with an extended warranty. I was told when I purchased the warranty that if I returned to your dealership for any work that the $200 deductible would be waived. I called ahead of time and spoke with Stefan in the service department to verify that it was for sure a waived fee and he said yes. I drove an hour and a half away passing multiple Ford dealerships to come to yours. My truck was in the shop two days longer than what I was originally told. When I showed up to pick my truck up I was told that I had to pay the $200, I stated everything that I had previously been told and the gentleman told me I had to pay it in order to get my truck. I was extremely upset and annoyed. I then go to my truck open the door to trash from the new parts, grease/lubricant on my console and seats along with some old parts that were removed. I don't feel like this is how you should treat a customer, especially one who drive almost two hours. More
by RYANSTREETGLIDE12
Employees Worked With
Stefan
September 20, 2019
First service since purchase of car. I made my appointment for my first service on the Nissan since I had purchased it. Everyone was friendly and the service was done on time and limited I made my appointment for my first service on the Nissan since I had purchased it. Everyone was friendly and the service was done on time and limited waiting time. More
by lbellach
Employees Worked With
Eli Barker
September 19, 2019
Wonderful people to buy from! Max Motors always takes good care of me. I only by my cars through Eli. Who I would highly recommend. Daryl is easy to work with and explains everythi Max Motors always takes good care of me. I only by my cars through Eli. Who I would highly recommend. Daryl is easy to work with and explains everything you need to know. Best place to buy a ford! More
by joshmishmash
Employees Worked With
Daryl (financing), Eli Barker
September 19, 2019
Sales and service of 3 vehicles We have purchased two vehicles and my daughter has purchased one also. Sales and service teams are great! They have a plentiful inventory; if they d We have purchased two vehicles and my daughter has purchased one also. Sales and service teams are great! They have a plentiful inventory; if they don't have the vehicle you want, they will find it. More
by LISAHOCKETT1111
Employees Worked With
Jed Roberson
September 18, 2019
They did great There are very professional and very quick, got the work done faster than expected. The service department did a good job and treated us very well. There are very professional and very quick, got the work done faster than expected. The service department did a good job and treated us very well. More
by ROBERTA C
Employees Worked With
Clint
September 18, 2019
Recall I had two recalls. One was taken care of. The other didn't register high enough yet to submit to Ford for repair parts so I'm sure I'll be back soon! I had two recalls. One was taken care of. The other didn't register high enough yet to submit to Ford for repair parts so I'm sure I'll be back soon! More
by HappyClassy
Employees Worked With
Alan
September 18, 2019
Really came through on a very complicated transaction. Had to replace a totaled car with a very specific used car, and Max Ford (Glenn) helped us buy, purchase, finance, and take delivery over 1000 miles a Had to replace a totaled car with a very specific used car, and Max Ford (Glenn) helped us buy, purchase, finance, and take delivery over 1000 miles away. It was almost as easy as if they were local, and the car arrived in pristine condition and flew through the local inspection. I highly recommend this dealership. More
by Out of State
Employees Worked With
Glenn Patterson
September 13, 2019
Thank YOU Is nice to see some of the same employees each time.. feels like management cares about their employees as much as the customer. People are importan Is nice to see some of the same employees each time.. feels like management cares about their employees as much as the customer. People are important to Max Motors More
by SBarla
Employees Worked With
Allen in the service department is the only person I talk with. Outside of the cashier.
September 13, 2019
They keep my truck rolling!!!! Couldn’t ask for better people!!! Everyone is amazing and always take care of my issues above and beyond!!! Won’t take my truck anywhere else!!! Couldn’t ask for better people!!! Everyone is amazing and always take care of my issues above and beyond!!! Won’t take my truck anywhere else!!! More
by DAWNORTEGA52
Employees Worked With
Clint, Allen, Stephan and so many more I didn’t even get names of!!!!
