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Max Ford of Harrisonville
Harrisonville, MO
1,746 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,746 reviews
October 15, 2019
The best customer service with no pressure Eli was the best! He kept me informed through either phone call or text the whole time...even when I had questions after the normal work hours. He gav Eli was the best! He kept me informed through either phone call or text the whole time...even when I had questions after the normal work hours. He gave no pressure to purchase anything but was most helpful kind and friendly and was informative on a vehicle for my wife also...when we are ready we will buy a vehicle for my wife from eli More
by jer20v09
Verified CustomerEmployees Worked With
Daryl possie , Eli Barker
October 14, 2019
Best sales experience ever!! Nick Collard and his colleagues were very professional and honest! I have never had such a pleasant car buying experience. Great place to buy a car! Nick Collard and his colleagues were very professional and honest! I have never had such a pleasant car buying experience. Great place to buy a car! More
by smssey40
Employees Worked With
Howard Lonsdale, Nick Collard
October 14, 2019
Great Customer Service It was a pleasure to have my truck serviced and some warranty work done at Max Ford. Andrew took great care of me. I’ll be back! It was a pleasure to have my truck serviced and some warranty work done at Max Ford. Andrew took great care of me. I’ll be back! More
by Ab3
Employees Worked With
October 13, 2019
Good job Zero complaints! Good job! Got it done first thing in the morning even tho I dropped it off over night and left it there! Good job Zero complaints! Good job! Got it done first thing in the morning even tho I dropped it off over night and left it there! Good job More
by lesliebrightwell
Employees Worked With
Kyle Wiggins
October 11, 2019
Seat belt replacement. Work completed in the time they said it would be done in. It was recall work so there was no charge. People were very friendly. Work completed in the time they said it would be done in. It was recall work so there was no charge. People were very friendly. More
by BOBSEBREE
Employees Worked With
The guy worked in the service dept.
October 10, 2019
Outstanding Dan (Duke) here. Same as always, outstanding. Karen (in the service department) was especially helpful. Very professional, friendly, & knowledgeabl Dan (Duke) here. Same as always, outstanding. Karen (in the service department) was especially helpful. Very professional, friendly, & knowledgeable. See you next time when I need service/new vehicle. Dan (Duke) Arthrs. More
by DUKE.DAN.USMC
Employees Worked With
Karen
October 10, 2019
Very clean and professional service center. I brought in my Ecosport for its first service. Very friendly and service was excellent. I always bring my vehicles to the Max Motors stores for Serv I brought in my Ecosport for its first service. Very friendly and service was excellent. I always bring my vehicles to the Max Motors stores for Service. More
by Wheelhousemouse
Employees Worked With
Jenn Perez, Jason Caley
October 10, 2019
The Works plus rear suspension recall (2016 Explorer) I have been using Max Ford for many years and have always been satisfied with the service! I will return again for my next service. I have been using Max Ford for many years and have always been satisfied with the service! I will return again for my next service. More
by PAPAPHIL3
Employees Worked With
Alan Hamilton
October 09, 2019
Excellent Sevice All of the service people are very friendly and professional. They provided me with a loan vehicle while they performed a recall on my car. During the All of the service people are very friendly and professional. They provided me with a loan vehicle while they performed a recall on my car. During the repair they notice something that needed attention, called and gave me the infomation so I could make an informed decision and had both repairs completed in 2 days. More
by SUSBEC3
Employees Worked With
Stephanie, Stefin, Clint, Eric
October 08, 2019
Slow repair I was forced to take my C-Max to this dealer by Ford Assust when it died on the highway. I sat in waiting room for over 4 hours before they came and I was forced to take my C-Max to this dealer by Ford Assust when it died on the highway. I sat in waiting room for over 4 hours before they came and told me they couldn’t take care of it that day. They offered no loan vehicle. I had to call my local dealer for a loaner. It took them two plus weeks to get it running. Now the orange light remains lit on drivers side mirror. Only goes off occasionally and then right back on. More electronic problems. I was fortunate that my dealer could go get the car when they finally got it running. Very slow. They could only offer that it was a buy back. Guess that means it can’t be fixed. Not sure. More
by wendelmew
Employees Worked With
Didn’t catch names. Don’t remember them offering. Guess I’m not a customer of theirs.
