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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,746 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,746 reviews

December 02, 2019

service friendly Worked with me with my schedule. Answered all my concerns and questions. Helped with some warranty issues that I will have to address this Spring. More

by SHIELDSCWMSC
Recommend Dealer
Yes
Employees Worked With
Stephen in service dept and cashier
Dec 02, 2019 -

Max Ford of Harrisonville responded

SHIELDSCWMSC - We are happy we could make your experience a positive one. Thank you for taking the time to rate us and we hope to see you again soon!

December 02, 2019

Very professional and helpful Very patient and understanding. They helped get my son his very first vehicle and a new one for my better half. 2 brand new vehicles with no hassling. More

by rickysmyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Howard Lonsdale
Dec 03, 2019 -

Max Ford of Harrisonville responded

rickysmyboy - Our staff is dedicated to providing all our guests with outstanding customer service. We are happy that your experience reflected this. Please let us know if there is ever anything else we can do for you. Congratulations on your new vehicles!

December 02, 2019

Very helpful Max ford with the help of Jake Giess as the salesman were great to work with. They are very informative and helpful. I would recommend them to my fami More

by rherrm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Lonsdale
Dec 02, 2019 -

Max Ford of Harrisonville responded

rherrm3 - Thank you for the positive rating and recommendation. Please let us know if there's anything else we can do. Have a great day!

December 02, 2019

Found my new truck Jake went out of his way to hunt down exactly what I was looking for. Max had something similar on the lot, but I was looking for something closer to More

by jrichards5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Finance
Dec 03, 2019 -

Max Ford of Harrisonville responded

jrichards5 - We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you. Congratulations on your new truck!

November 29, 2019

Customer focused Very little pressure was applied. Salesman displayed exceptional customer service and appeared very knowledgeable . He was friendly and very profess More

by rockinlunchlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Wiggins
Dec 02, 2019 -

Max Ford of Harrisonville responded

rockinlunchlady - Your positive rating means a lot to us and we are happy we could make your experience a positive one. At Max Motors, we value our customers and we look forward to seeing you again soon. Safe travels!

November 29, 2019

Lots of vehicles, questionable morals and ethics Zachary was wonderful and kind. Clint was bad mouthing and putting down other dealerships and that put me off. If I did not have to deal with Clint, i More

by angie101_harley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zachary and Clint
Dec 02, 2019 -

Max Ford of Harrisonville responded

Angie, Thank you for your feedback. We have shared all the details of your response to management. We do take great pride in our customer experience and appreciate the time you took to write us.

November 29, 2019

Pssh unreal Scheduled service online they said they didn't know I was coming in. The service Bay was blocked I had to park on the side of the building. They didn' More

by kwisdom18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dec 02, 2019 -

Max Ford of Harrisonville responded

Thank you for your feedback. We have shared all the details of your response to management. We do take great pride in our customer experience and am sorry for any miscommunications.

November 29, 2019

Outstanding dealership My salesman Trevor was outstanding, I told him what I wanted and payment I was looking for and they came in to less than my estimate on my 2018 ford More

by Awesome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ida Jacaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor , Howard Lonsdale
Dec 02, 2019 -

Max Ford of Harrisonville responded

Awesome - Thank you for taking the time to rate us. We are happy to hear we made your experience a positive one at Max Motors. We hope to be of service to you again. Take care!

November 28, 2019

Better the last time! Service Desk and payment area folks are amazingly awesome! I do have oily hand prints all over my car and oil on my bag where I brushed the front of More

by afin820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Collard
Dec 02, 2019 -

Max Ford of Harrisonville responded

afin820 - Thank you for taking the time to rate your experience. We will share your feedback with our service department. If there's anything we can do, please let us know. We hope you have a great day!

November 28, 2019

Experience was great as always! Folks at Max Ford have always gone out of there way to help! Would highly recommend to anyone in the market for a new or used vehicle. More

by RICHARDKIMBERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Barker, Kyle Wiggins
Dec 02, 2019 -

Max Ford of Harrisonville responded

RICHARDKIMBERLY - We appreciate your 5 star rating. Thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to call to give us a call or stop by!

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