Max Ford of Harrisonville

Outstanding dealership with fantastic people! I passed through with my wife on a Saturday to look at Max Ford's large inventory of F-150s and was very happy that we were left to our own devices wh I passed through with my wife on a Saturday to look at Max Ford's large inventory of F-150s and was very happy that we were left to our own devices while we walked the lot. Once we approached the showroom, Jake offered us a friendly greeting and immediately began listening to what I was looking for. Within a few minutes Jake had us on the road to test drive both trucks I was looking at. Not wanting to be tied to a dealership for our entire Saturday, my wife and I left shortly after to consider our options and run some remaining errands - Jake assured us if we stayed we would be done in less than an hour and in hindsight, I should have listened. When we returned on Monday to purchase the truck we were in and out of Max Ford in 45 minutes. Jake's attention to detail wasn't limited to my experience at the dealership. My truck was sent off for an accessory installation at the top tinting location in the KCMO area. The entire time the vehicle was handled with care and delivered well ahead of schedule with everything perfectly installed. I thought I lost the opportunity to preserve the window sticker, but Jake took the time to neatly fold it and tuck it into the owner's manual for safekeeping. That meant a lot to me. I showed my wife and she agreed, "Oh, Jake knows exactly what he's doing." Every person I encountered, but especially Jake and Mason, went out of their way to show my wife and I that buying a vehicle doesn't need to be a chore to dread. Mason did not waste our time on products I was not interested in purchasing and clearly communicated every aspect of the paperwork as it was executed. Hands down, of the 18 vehicle purchases I've made, this is my best experience. I strongly recommend anyone interested in a vehicle consider making their purchase through Max Ford of Harrisonville. More

It was a great experience from the time we arrived till the time we left. Eli Barker was very knowledgeable about the car we where Interest in. the time we left. Eli Barker was very knowledgeable about the car we where Interest in. More

problem solved bought my car in Feb. been taking out on weekends. getting used to driving a stick. Sum things came to my attention needing looking at. set up a appo bought my car in Feb. been taking out on weekends. getting used to driving a stick. Sum things came to my attention needing looking at. set up a appointment and it was repaired. warranty works. More

Locate problem with battery going dead. I worked with Alan and he was very much on top of the issue. I do not remember the name of the tech who worked on our car but he too was patient and I worked with Alan and he was very much on top of the issue. I do not remember the name of the tech who worked on our car but he too was patient and explained exactly what was going on. I will be back. More

Fantastic, fabulous, caring, professional, courteous and simply awesome. I really appreciated the pickup and delivery PLUS the npcupFREE OIL CHANGE. Autographed invoice, nice touch. Cried! simply awesome. I really appreciated the pickup and delivery PLUS the npcupFREE OIL CHANGE. Autographed invoice, nice touch. Cried! More

new key Excellent and timely service. Unfortunately, sold me a vehicle with an expired inspection, so when i went to the license bureau and waited in line for Excellent and timely service. Unfortunately, sold me a vehicle with an expired inspection, so when i went to the license bureau and waited in line for over an hour... I found out it could not be licensed at that time until i had a current inspection. Fortunately, the Max dealership in Belton took care of my needs and was able to get vehicle licensed. Thanks More

Very friendly dealership Really appreciate the low pressure approach to all aspects of the process including the dreaded review of service contract options. They showed me th Really appreciate the low pressure approach to all aspects of the process including the dreaded review of service contract options. They showed me the options, I declined, and we moved on. Will definitely buy my next Ford here. More

Change Nice place to wait in the COOL air. 25 word minimum is not needed unless you are not satisifed with your experience of the work. Nice place to wait in the COOL air. 25 word minimum is not needed unless you are not satisifed with your experience of the work. More

Easy to work with, Trevor was very nice and answered all of our questions. Made sure everything was taken care of with my new car! of our questions. Made sure everything was taken care of with my new car! More

My service department Max Ford Service department rocks!!! They are the best by far!!! I would recommend them to everyone! Henry is the best adviser that I have ever u Max Ford Service department rocks!!! They are the best by far!!! I would recommend them to everyone! Henry is the best adviser that I have ever used. More