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Max Ford of Harrisonville

Harrisonville, MO

4.5
1,746 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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2502 Cantrell Rd

Harrisonville, MO

64701

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Showing 1,746 reviews

August 26, 2020

I was told I could pay half a payment every two weeks, but when I called Ford Credit about it they said No that is not an option! More

by num1vikingfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Ward
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rybolt
Aug 26, 2020 -

Max Ford of Harrisonville responded

We are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (816) 380-3251 or send us a private message with your contact information so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. We look forward to your call.

August 25, 2020

Another great transaction. Howard and Eli went above and beyond to find me a F-250. Mason was quick and informative with the financing side and between all three they make a great team. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Barker, Howard Lonsdale, Mason Kutter
Aug 26, 2020 -

Max Ford of Harrisonville responded

Thank you for your wonderful response to the quality of service our staff provides! If there is anything else we can do to assist you, please let us know. We appreciate your business and look forward to seeing you again soon. Take care!

August 24, 2020

Unorganized and not very knowledgeable. Held my title for 6 months for something out of my control. Not pleased with my whole experience at Max Motors More

by Rachaellynnfitz
Recommend Dealer
No
Employees Worked With
Kyle Wiggins, Mason Kutter
Aug 24, 2020 -

Max Ford of Harrisonville responded

We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality of service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please contact us at (816) 380-3251 or email us at: kimberly@maxmotors.com at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon.

August 24, 2020

Trevor and Mason were an absolute pleasure to work with! We applied online and they had everything ready to go when we got to the dealership. I highly recommend these guys if you’re looking for a new car/tr More

by AMALCOLM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Lonsdale, Trevor Mills, Mason Kutter
Aug 25, 2020 -

Max Ford of Harrisonville responded

Thank you so much for your recommendation! We are happy we could make your experience a positive one at Max Motors. We appreciate your business and feedback. See you again soon!

August 24, 2020

It went great! I got the car i wanted, no problem! Staff was very friendly and very helpful. I definitely recommend this dealership. I will be back for our second car! Thanks! More

by chachpena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Ordiway, Mason Kutter
Aug 25, 2020 -

Max Ford of Harrisonville responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We appreciate your business and recommendation. See you again soon!

August 24, 2020

We had a great experience at Max Ford. No pressure and we ended up with exactly what we wanted. Arrived at 9:30, enjoyed a bite to eat while they prepped everything and were headed home with our new truck by More

by chaveyfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Lonsdale, Nick Collard, Trevor Mills, Mason Kutter
Aug 25, 2020 -

Max Ford of Harrisonville responded

Thank you for the excellent review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

August 24, 2020

What a nice experience it was buying my new Escape from Max Ford Harrisonville. The sales rep Trevor was easy to work with, he was so helpful explaining the process. The finance manager, Mason, was very More

by jsouthern Belton MO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Mills, Mason Kutter
Aug 25, 2020 -

Max Ford of Harrisonville responded

Thank you so much for taking the time to rate your experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future. Congratulations on your new purchase!

August 22, 2020

Nice experience buying a truck from Tim, only complaint and very much a disappointment. Truck was to have factory running boards on delivery. During the dealer trade it arrived with no running boards and t More

by steve.reiman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Lonsdale, Mason Kutter
Aug 24, 2020 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate your experience. Our customers mean a great deal to us and we regret that we failed to provide you with the quality of service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please email us at: kimberly@maxmotors.com at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon.

August 21, 2020

my new vehicle purchase experience with kyle and mason was excellent. they both created an ideal atmosphere for me being the customer, they did not try to push or persuade but stated facts and made thems More

by richjeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Lonsdale, Kyle Wiggins, Mason Kutter
Aug 24, 2020 -

Max Ford of Harrisonville responded

Thank you for your kind words and 5 star review. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your business and look forward to seeing you on your next visit!

August 20, 2020

I had my oil changed and the only problem I had was that they said that they give a free car wash with service. Well they didn't but I'm not holding that against them. More

by civilwar1862
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept.
Aug 21, 2020 -

Max Ford of Harrisonville responded

Thank you so much for your high rating! We're always here to provide exceptional service at a great value. Please stop by and we will be happy to wash your vehicle any time. We appreciate your business and hope to see you again soon!

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