Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Max Ford Chrysler Dodge Jeep RAM of Butler - Service Center
Butler, MO
104 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
104 Reviews of Max Ford Chrysler Dodge Jeep RAM of Butler - Service Center
Sort by
Verified Customer
May 18, 2023
It is always something that does not get done that requires a 2nd or third visit. Parker Greenwall is super nice, just does not follow through. requires a 2nd or third visit. Parker Greenwall is super nice, just does not follow through. More
by diana15
Employees Worked With
May 17, 2023
We have purchased 7 vehicles from Max Motors. 4 of them cash. We purchased a used 2019 Ford F250 and after 3 week the back tire blew out and destroyed the bed and side panel. Although Parker work 4 of them cash. We purchased a used 2019 Ford F250 and after 3 week the back tire blew out and destroyed the bed and side panel. Although Parker worked an ok deal out for the repair we will not be coming back to purchase any vehicles at Max Motors. We asked for the repairs to made at a minimum cost. They replaced all tires but based on the wear should have been replaced at the time of purchase. With the time and effort over the years of the vehicle purchases and maintenance done through your company we thought that would be enough for more of an interest in pleasing us and our company business. We have 2 vehicles we need to purchase and will be taking our business some where else and will others in our business and personal lives know why we will be doing so. More
by midwestpoolsinc
Employees Worked With
Other Employees :
Frank Ferguson, Henry Hrabovsky
May 11, 2023
I told them truck needed to be aligned and they didn’t do that. Steering wheel is crooked. Truck hauls to the left. Front right tire has a bad valve stem; it keeps leaking air. No one called to let me know I that. Steering wheel is crooked. Truck hauls to the left. Front right tire has a bad valve stem; it keeps leaking air. No one called to let me know I was to pick up the truck. And I still haven’t received paperwork to get the truck titled. More
by Intothefray8
Employees Worked With
April 21, 2023
Easy to talk to and understand. I live far away but the excellent service in Butler, MO keeps me coming back. I definitely appreciate their adding the information to Ram AND CarFax I live far away but the excellent service in Butler, MO keeps me coming back. I definitely appreciate their adding the information to Ram AND CarFax history of the vehicle! More
by Lance
Employees Worked With
April 19, 2023
Everything went as expected. I went across the street for breakfast and wasn't back very long till my truck was ready. Thanks! I went across the street for breakfast and wasn't back very long till my truck was ready. Thanks! More
by lslyle
Employees Worked With
April 11, 2023
Very courteous folks here. I had hoped they would have advised the cost before doing the work as I had asked. The one thing that could have softened the blow would have been to I had hoped they would have advised the cost before doing the work as I had asked. The one thing that could have softened the blow would have been to wash the Jeep. In all the years that I have had dealerships work on my cars, no matter the brand, they have always washed and vacuumed the car. I would thought that spending over $1,000. Would have warranted a wash. With just a little effort, this experience could have been 5 star Steve Lyon More
by lyonattack
Employees Worked With
Not sure of name.
April 06, 2023
Excellent customer service! Free oil change/ tire rotation done as promised. Thank you! Good job! Free oil change/ tire rotation done as promised. Thank you! Good job! More
by gnissen56
Employees Worked With
March 23, 2023
We worked with David. He is great. Very personable and very nice. Kept us informed every step of the way. Doesn't act like a salesman but more of a friend. Recommend He is great. Very personable and very nice. Kept us informed every step of the way. Doesn't act like a salesman but more of a friend. Recommend him highly More
by jmullen02
Employees Worked With
David Eslinger
