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Max Ford Chrysler Dodge Jeep RAM of Butler - Service Center
Butler, MO
104 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
104 Reviews of Max Ford Chrysler Dodge Jeep RAM of Butler - Service Center
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April 04, 2024
Went in for a service and Cam was very professional and truthful. Had a 0745 appointment first think when checking in he said I have to be honest our techs don't come in till 0800 is that ok. Was in and o truthful. Had a 0745 appointment first think when checking in he said I have to be honest our techs don't come in till 0800 is that ok. Was in and out in less than an hour. More
by cliff.cc88
Employees Worked With
Cam Kantor
March 31, 2024
Best People in Service Department. Helped me get everything I needed and had my car fixed next day at a very reasonable price. This will be my goto place for any work done on my car. S Helped me get everything I needed and had my car fixed next day at a very reasonable price. This will be my goto place for any work done on my car. Shout out to Parker and John for making this experience less stressful. More
by crazeme96
February 27, 2024
I had my truck there to diagnose an engine light and change fuel filters. The good: Scheduling was easy and the staff was very friendly. The work was able to be completed in a reasonable amount o change fuel filters. The good: Scheduling was easy and the staff was very friendly. The work was able to be completed in a reasonable amount of time while I waited at the dealership. The bad: While they had my vehicle in their shop, they performed work on my vehicle which was not related to the diagnostic code, or fuel filters, and which I did not authorize. At no point in time was I asked if I wanted to have the work done. Upon discovery of their unauthorized work, they told me the work was not reversible. For this reason alone, I would recommend caution if considering this service center. Note: This review has been edited from my original review. Within 24 hours of my original review, the dealership reached out to me telephonically. The representative was very courteous and the addressed my concerns. While they are unable to undo the unauthorized work, they were beyond accommodating of my other concerns stated in my original review. Even though the issue of the unauthorized work is a permanent grievance, based on the follow-up contact from them, I have decided to give them another chance and will have the pending needed repairs completed by their shop. More
by J_Smith
Employees Worked With
.John
September 20, 2023
They did a very good job, and I didn’t take very long at all hard recommend them to anybody all hard recommend them to anybody More
by lisalaw87
Verified CustomerEmployees Worked With
September 12, 2023
The service appointment was quick, easy and efficient! I will definitely be back for my next service. I will definitely be back for my next service. More
by Bthompson3168
Employees Worked With
September 12, 2023
communication could be better . all ways had to call to find out what was going on with are car. all ways had to call to find out what was going on with are car. More
by jmbm07272013
Employees Worked With
September 07, 2023
Anthony was very informative about my questions and found out the information I wanted to know. Max Motors and the sales team I worked with was very polite and did not try to push me into stuff I was not co out the information I wanted to know. Max Motors and the sales team I worked with was very polite and did not try to push me into stuff I was not concerned with. I will deal with them in the future, Thanks. More
by js10470
September 02, 2023
Very nice personal ,l had an appointment got right in and out. I would recommend them. out. I would recommend them. More
by donnakrobertson19
Employees Worked With
September 01, 2023
Always great and timely service with no xx. Always straight up with what needs attention on my vehicle and what doesn't. Always straight up with what needs attention on my vehicle and what doesn't. More
by Rkuenzler66
Employees Worked With
Other Employees :
Jeff Smith, Kirstie King
August 28, 2023
They lied to us the car sat up there for 3 days and didnt look at it and they keeped saying there gonna get it in but didnt look at it and they keeped saying there gonna get it in but didnt More
by POTTERTONY78
