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Max Chrysler Dodge Jeep Ram of Belton - Service Center
Belton, MO
427 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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427 Reviews of Max Chrysler Dodge Jeep Ram of Belton - Service Center
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August 25, 2021
They got my service done quickly and found the problem with my front end noise. Once before I received a loaner while my car was being fixed for 3 days. I really appreciated that with my front end noise. Once before I received a loaner while my car was being fixed for 3 days. I really appreciated that More
by dodddewayne
Verified CustomerEmployees Worked With
Brad Benny, Crystal Coatney, Andrew Houdek
August 25, 2021
Brad and Travis took great care of me.. minimal expected wait for an oil change... comfortable and informative interaction.. would highly recommend them to family and friend wait for an oil change... comfortable and informative interaction.. would highly recommend them to family and friend More
by jrodkc
August 24, 2021
Knowledgeable friendly staff, the salesman Tad Halstead was very good at explaining the different features of the various vehicles I looked at. Every thing was clean and neat, and at no time was there any was very good at explaining the different features of the various vehicles I looked at. Every thing was clean and neat, and at no time was there any high pressure or gimickry involved. More
by ewilliams22
Employees Worked With
Josh Johnson, Tad Halstead
August 23, 2021
Crystal and team went above and beyond when taking care of the issue on my Durango and also on my RAM 2500 diesel. Great team of the issue on my Durango and also on my RAM 2500 diesel. Great team More
by JASONSTENSHOL
Employees Worked With
Carl (assists with intake and prep), Crystal Coatney
August 23, 2021
Chrystal Schmidt and team provided excellent customer service! Chrystal Schmidt is very knowledgeable and very helpful and always provides me with excellent customer service for both of my vehicles. service! Chrystal Schmidt is very knowledgeable and very helpful and always provides me with excellent customer service for both of my vehicles. More
by cindy.kahler
Employees Worked With
Crystal Coatney
August 19, 2021
The process was easy and comfortable, the staff was courteous and respectful. They gave me a straight forward price for the work being worked and fast. courteous and respectful. They gave me a straight forward price for the work being worked and fast. More
by scottjb30
Employees Worked With
Brad Benny, Crystal Coatney, Andrew Houdek
July 15, 2021
Everything was done as I asked. Even though i didn't need a State inspection . But for safety reasons I had it completed And found some other things that need attention. Without the inspection Things might g a State inspection . But for safety reasons I had it completed And found some other things that need attention. Without the inspection Things might get worse before better. More
by DAVID-KENT
Employees Worked With
Tim Powers, Andrew Houdek
July 14, 2021
My Dodge Ram 2015 had recalls - when it was Landmark we had it in the service center to have all 8 recalls completed - May the engine light came on so we had it hooked up to see why and then called Max dea had it in the service center to have all 8 recalls completed - May the engine light came on so we had it hooked up to see why and then called Max dealership to ask them about the code - they looked it up and said it was in regards to a recall for the Solenoid and to bring it in the next day for which we did. They told us that it looked like that part of the recall was never finished/completed when Landmark had it in the shop. The ordered the part and completed the recall - 3 weeks later my truck stared to have issues with shifting (I was having NO issues with my truck before expect the light) so I called they had us bring it back in as it could have been a bad part! The replaced the part and it still is throwing the same codes as they tell me. They then tell me that now I have to pay $7,000 to fix my truck, ugh!! I stated that I should not have to be paying for this to be fixed as I had the truck in the center back in 2019 and it was ALL to be fixed under Landmark! Also I was NOT having any issues with the truck until after the solenoid was replaced and now my truck wont shift? Called Corp. office they have an open case still waiting to here back and we also called the Manager at Max for which he was not aware anything was going on. He stated to my husband that he would be looking into this and call us back the next day before they closed, but still day 4 after speaking with him ... no phone call! I'm very upset at how no one is trying to help me with my truck and keep passing the buck off to someone else! My truck has been sitting in the service center for almost a month. One good note they did give me a loaner for which I have been able to get back an forth to work so far. The only person at Max service center that has been helpful and accommodating has been Crystal. I just want my truck fixed and it should NOT fall back on me as again it was suppose to be fix in the first place in 2019! More
by Jacque
Employees Worked With
Brad, Crystal and Dealership Manager
July 13, 2021
Dealership is in nearby location, offers package of multiple oil changes, and treats custormers professionally. Does what they say they'll do and does it correctly. multiple oil changes, and treats custormers professionally. Does what they say they'll do and does it correctly. More
by binky.still
Employees Worked With
Andrew Houdek
