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Max Chrysler Dodge Jeep Ram of Belton - Service Center
Belton, MO
427 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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427 Reviews of Max Chrysler Dodge Jeep Ram of Belton - Service Center
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Verified Customer
August 03, 2023
The appointment took about an hour longer than estimated but when I got in the truck to come home, the climate controls had been turned off. It was 91 degrees outside and it took a little while to remember but when I got in the truck to come home, the climate controls had been turned off. It was 91 degrees outside and it took a little while to remember how to turn everything back on. It was harder because I was in traffic and had to pay attention to the cars around me. I would prefer the lot porter leave the climate controls alone. I'm OK with him shutting off the radio (which he did) but he drove the truck about 30 feet and I don't think it could have been that uncomfortable. Also, when I got home, my backup camera was not working. I just got a blue screen. I read a forum where someone else had the same problem after getting the tailgate recall fixed. The customer jiggled the wires at the tailgate and the camera started working. I did the same and the camera is working now. More
by tonyjustin
Employees Worked With
Carlton League
August 02, 2023
Service has been great. We have had 1 map update and several repairs done. Also checked to make sure there was no recalls. We have had 1 map update and several repairs done. Also checked to make sure there was no recalls. More
by VANJHART
Employees Worked With
Crystal Coatney, Jadon Roberson
July 31, 2023
Carlton has been extremely helpful in staying on top of needed vehicle upkeep, especially regarding the recalls for my Ram 3500's. He's responsive to my needs and follows through. I consider him reliable needed vehicle upkeep, especially regarding the recalls for my Ram 3500's. He's responsive to my needs and follows through. I consider him reliable and respectful. More
by jonathanbame
Employees Worked With
Carlton League
July 29, 2023
They promised to do things and then don't follow through and blame others for not completing the task had to go up to the dealership too many times to get things accomplished that they said was old to me wi and blame others for not completing the task had to go up to the dealership too many times to get things accomplished that they said was old to me will never buy a car again from Max Motors More
by patriciajohn811
Employees Worked With
Other Employees :
Crystal Coatney, Russ Turpin, Carlton League, Jadon Roberson
July 28, 2023
Oil change, cabin air filter change and tire rotation was completed in less than 30 minutes. There is no way that any of the express oil change businesses could have completed it faster. completed in less than 30 minutes. There is no way that any of the express oil change businesses could have completed it faster. More
by runsfar56
Employees Worked With
Crystal Coatney
July 28, 2023
Scheduled a brake job and requested a quote. The service department knew I needed brakes and rotors. After arriving on time, it took the team over an hour to look at the car and call me to tell The service department knew I needed brakes and rotors. After arriving on time, it took the team over an hour to look at the car and call me to tell me it needed brakes and rotors. Exactly as I told them. When I authorized the work they told me they did not have the brakes and rotors on property and would have to go get them. This would add so much time that they then requested I leave the car overnight. I have one car. No, I cannot leave the car. A simple brake/rotor job scheduled for 11am lasted until 3:30pm because of a lack of preparation on the shops part and I am not happy. When it was time to settle the bill they tried to overcharge me. Unbelievable. More
by mytzig
Employees Worked With
Jeff Smith
