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Max Chrysler Dodge Jeep Ram of Belton - Service Center
Belton, MO
427 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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427 Reviews of Max Chrysler Dodge Jeep Ram of Belton - Service Center
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June 06, 2022
I brought my Jeep Grand Cherokee in to Max Motors after they had attempted to fix My vehicle a week earlier for and it was now doing the same thing it was doing the previous time I brought it in (air condi they had attempted to fix My vehicle a week earlier for and it was now doing the same thing it was doing the previous time I brought it in (air conditioner blowing hot air, first time allegedly fixed for around $375). This time the diagnosis was A/C condenser needed to be replaced for $1,580. When I showed up to pick up my vehicle after this repair was finished I was told it was "only $1,580" after I replied "oh is that all" her response was "we could have charged more". I did not appreciate the comment. I have been a frequent customer to this dealership (purchased a vehicle from them, warranty work, and preventative maintenance) and usually leave with a good feeling unfortunately that was not the case this time. More
by bencarver23
Verified CustomerEmployees Worked With
Travis also helped me and was informative, Crystal Coatney, Andrew Houdek
June 01, 2022
Dallas and John were so sweet and understanding at helping me purchase my new vehicle. I would highly recommend both of them. Thank you both so much. I truly felt like you both went above and beyond helping me purchase my new vehicle. I would highly recommend both of them. Thank you both so much. I truly felt like you both went above and beyond More
by Clarissa_tunnell
Employees Worked With
Jon David, Dallas Onions
May 26, 2022
My biggest issue is their lack of communication. It was in and they decided they needed to replace the radio and would call us when it was in so it could be replaced. We never received a call. Whe It was in and they decided they needed to replace the radio and would call us when it was in so it could be replaced. We never received a call. When we called they transferred us to several people and no one seemed to understand what we were talking about nor did anyone seem to want to look into things. When I finally convinced them to look, they tried to schedule an appointment a week away which did not work since we were leaving town. Miraculously, they were able to get it in the next working day. Andrew was very helpful and kind. Crystal ignored me and did not seem to want even want to acknowledge my existence even though she walked by me several times. More
by dabraham1247
Employees Worked With
Crystal Coatney, Andrew Houdek
May 12, 2022
I was out of waiting room in 35 minutes. ..super. I liked my service writer...a young man...seemed fairly new and was very conscientious , polite, knowledgeable.I like that I can pay for 3 s ..super. I liked my service writer...a young man...seemed fairly new and was very conscientious , polite, knowledgeable.I like that I can pay for 3 service visits at one time More
by fburkhart
Employees Worked With
Andrew Houdek
April 29, 2022
Great Service and thoughtfulness! my truck is a Canadian truck, so when the oil was changed in it there was a different reading.. oil light was coming on saying that i needed an oil c my truck is a Canadian truck, so when the oil was changed in it there was a different reading.. oil light was coming on saying that i needed an oil change immediately. long story short, the problem was tracked down and a complimentary service given to me for the hassle and long time patronage. More
by APOSTOLICREVIVALCHURCHKC
Employees Worked With
the employee is not listed
