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Max Chrysler Dodge Jeep Ram of Belton - Service Center

Belton, MO

4.3
427 Reviews

427 Reviews of Max Chrysler Dodge Jeep Ram of Belton - Service Center

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September 01, 2022

Overall the sales department was very good about keeping me informed,can’t say the same for the service department More

by skowelder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon David, Tad Halstead, Crystal Coatney, Andrew Houdek, Austin Slaughter
August 26, 2022

They got me in quickly but while waiting on a part didn’t do the oil change or tire rotation. 6 hours later when the part was finished being put on they did the oil change and tires. It was all done but it a More

by verickb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Houdek
Aug 29, 2022 -

Max Chrysler Dodge Jeep Ram of Belton responded

Thank you for your feedback. Customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Please give us a call at 816-331-4300 so we can work with you to make this right. We hope to hear from you.

August 17, 2022

I took my vehicle in to have it checked out because I thought it was the auto stop not properly working while the a/c is on. It’s getting 16-17mpg. I was told that they called Chevy and they said the au More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No clue who called Chevy
Aug 17, 2022 -

Max Chrysler Dodge Jeep Ram of Belton responded

Hello, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. We have forwarded to the General Manager your feedback. Please give us a call at (816) 331-4300 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

August 15, 2022

The service was great, the service department did a good job in getting me in and in a great time... More

by raymond.graves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Coatney, Andrew Houdek
Aug 16, 2022 -

Max Chrysler Dodge Jeep Ram of Belton responded

Thank you so much for your positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

August 12, 2022

Service dept does good work but is somewhat disorganized. Lost keys on last visit, couldn't locate new key blank on this visit, both required a return visit. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 15, 2022 -

Max Chrysler Dodge Jeep Ram of Belton responded

Thank you for taking the time to rate your experience. Please let us know if we can be any further assistance to you and your automotive needs. We hope to see you again soon!

August 12, 2022

Hector in service was such a pleasure to work with. Parts messed up in the price when I called and it was going to be $1,000. I told him I couldn’t afford that and what I was told. He went above and be More

by hallekc5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Aug 15, 2022 -

Max Chrysler Dodge Jeep Ram of Belton responded

We're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2022

Been taken my 2018JLU Rubicon there for 3years now for service,even though i purchase it from Stateline Jeep,which holds the 7 year or 84,000 mile warrenty More

by rlmiller852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Coatney
Aug 15, 2022 -

Max Chrysler Dodge Jeep Ram of Belton responded

Thank you for your 5-star review! We hope you continue to choose Max Motors for all of your vehicle needs. Take care!

August 09, 2022

They got the service completed, it took two days to get it and the communication could have been better More

by SRULO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Coatney, Andrew Houdek
Aug 10, 2022 -

Max Chrysler Dodge Jeep Ram of Belton responded

Thank you for sharing your feedback! We appreciate the opportunity to earn your business and hope to be of service to you again in the future. Take care!

August 03, 2022

Fast friendly service always would definitely recommend to a family or friends to take a vehicle for service. More

by dfmmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Houdek
Aug 04, 2022 -

Max Chrysler Dodge Jeep Ram of Belton responded

Your positive rating and recommendation means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

July 29, 2022

Knowledgeable service writer. Awesome tech. Patient and caring parts guy. I love it here. Best dealership experience i’ve had in a while. Felt like they actually cared about me an More

by andyhintz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua , Cameron , Daniel
Aug 01, 2022 -

Max Chrysler Dodge Jeep Ram of Belton responded

Thank you for your excellent review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We look forward to seeing you again soon!

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