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Max Chrysler Dodge Jeep Ram of Belton - Service Center
Belton, MO
427 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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427 Reviews of Max Chrysler Dodge Jeep Ram of Belton - Service Center
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November 09, 2022
Alndrew, and the Tech was Awesome to work with, Service Department called several times to inform me on status and current finding's of my Jeep. Work was completed in a timely manner and ready as promised. Department called several times to inform me on status and current finding's of my Jeep. Work was completed in a timely manner and ready as promised. Crystal was extremely helpful during pickup, went over the issues and documented the warranty claim as well. More
by lonnie.wilson
Verified CustomerEmployees Worked With
Crystal Coatney, Andrew Houdek
November 01, 2022
Customer Service was great! Our wait time was minimal and the problem was fixed. I appreciate the service! Our wait time was minimal and the problem was fixed. I appreciate the service! More
by dianawells69
Employees Worked With
2 additional young men at the counter (I don't know their names)., Crystal Coatney
October 31, 2022
No checklist when finished, oily fingerprints on clean truck, 2 hours for an scheduled oil change. The oil change was started when I asked about 1 1/2 hour later unacceptable service. Also the seat was pu truck, 2 hours for an scheduled oil change. The oil change was started when I asked about 1 1/2 hour later unacceptable service. Also the seat was pulled all the way forward like there was a toddler driving it . More
by lharper08
Employees Worked With
Crystal Coatney, Andrew Houdek
October 26, 2022
Couldn’t fix vehicle Had vehicle for almost 3 weeks Asked if we thought about trading Didn’t even know what customer-vehicle they were calling about Very bad experience if we thought about trading Didn’t even know what customer-vehicle they were calling about Very bad experience More
by krcecil
Employees Worked With
Joshua, Andrew Houdek
October 24, 2022
The guy that helped me was very nice but everyone else just stares at you when you come in. No hi or welcome. Extremely awkward. One of my parts wasn’t in and I had to come back the next day for it. Which just stares at you when you come in. No hi or welcome. Extremely awkward. One of my parts wasn’t in and I had to come back the next day for it. Which was kinda a mess. The two guys who check you in are nice. But it’s just never very efficient when I come in More
by paigeielu2625
Employees Worked With
Unsure of name
October 03, 2022
I needed to get my truck in and repaired before I left town. They got it in and found the part and repaired the truck before my trip. town. They got it in and found the part and repaired the truck before my trip. More
by michael.browning
Employees Worked With
Crystal Coatney, Andrew Houdek
September 26, 2022
I have gotten all my services done here and this was my worst experience. I normally always deal with Andrew (He is great) and this time I was dealing with a younger lady with dark hair. I always drop off worst experience. I normally always deal with Andrew (He is great) and this time I was dealing with a younger lady with dark hair. I always drop off first thing in the AM and have a co-worker pick me up and its always done before noon and we take lunch and come back and get it. I hadn't received a call and at 12:40 I called up and waited on hold for 28 minutes. They had to "find" my car and still do the oil change, check fluid and rotate tires after they "tracked down" my car. How do you loose a car? They told me it would be an hour before it was done so I showed up at 2:30ish to give them some extra time to get it done and it still wasn't done when I got there. I also had to wait at the desk that afternoon for a few minutes because that younger gal that had helped me in the morning was to worried about her phone. They also didn't fill up my washer fluid like they always do. I will be back because they are the only dodge dealership close to me but I was very dissatisfied this time and I hope it doesn't happen again or I will to a different dealership! More
by BKBOHN20
Employees Worked With
Andrew Houdek
September 26, 2022
All the staff in the service department are knowledgeable and helpful. Welcomed me when I arrived and knew I had appointment. Service was completed in a timely fashion and I set up another service plan. A and helpful. Welcomed me when I arrived and knew I had appointment. Service was completed in a timely fashion and I set up another service plan. All 3 or our vehicles are on service plans there and we drive from Lee's Summit to have our vehicles serviced in Belton. More
by kevinkunce
Employees Worked With
Crystal Coatney, Andrew Houdek
