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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,924 Reviews

1,924 Reviews of Maus Nissan - Service Center

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February 16, 2021

It is always a pleasant experience when I have service done the technician’s are always prompt they get you in & out as quickly possible More

by kosbab72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Putchlawski
February 16, 2021

Courteous,friendly and knows their merchandise. They are also helpful.I have been a customer since 2015 and would recommend them to anyone that is interested More

by xray712003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
February 16, 2021

Love the service team, my advisor Tiffany is amazing!!!! Is the very calm and professional in the busy busy service department! Car was ready as promised. Thank you More

by judy.morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Judy! We appreciate your trust, and thank you for your kind words! Tiffany dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 16, 2021

I was very pleased with the service and the support from Tiffany. The work was completed quickly and correctly. This was a redemption from my last service visit. More

by kab1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
February 16, 2021

Excellent people, always super friendly and caring. John is always great whenever I go in everyone there always goes above and beyond. 10/10 great service!! More

by Nayelin R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanna Bollinger, John Thorne, Michael Krietemeyer Jr
February 16, 2021

Everyone in the service department are so awesome! Katrina always takes the time go through everything with me. Maus really is like family! I would not trust my vehicle to any other place. More

by Ksrsailing65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Kayla Bankert, Savanna Bollinger, Austin Jerard, David Dautbasic, Aizik Gould
February 15, 2021

Friendly, professional, prompt service. Couldn't ask for more. Service personnel went out of their way to locate a loaner car as one was not readily avsilable. More

by geo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dautbasic
February 15, 2021

Mary was super helpful today and did the service within 45 minutes cause I was in a rush , and offered some fixes to be done later , Very friendly and professional 👍👍 More

by Sj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2021

It is a very dissatisfying experience. I had the same issue in 2 years. The car was thrown back together with wires exposed and parts not back together. 1 issue was fixed yet another issue related to it More

by DM34667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Putchlawski
Feb 15, 2021 -

Maus Nissan responded

DM34667 thanks for bringing this to our attention. Lance Johnson our service manager would welcome a call or email to get this resolved for you. We appreciate the feedback and look forward to serving you. Respectfully Lance Johnson ljohnson@mausfamilyauto.com or 727.261.7596

February 13, 2021

You guys are the best.I would only choose you guys.Very friendly.and the car wash was excellent.they try to buy my car but I love my car a Sentra SL you can’t buy them anymore so I won’t sell it More

by sfususe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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