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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,924 Reviews

1,924 Reviews of Maus Nissan - Service Center

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February 22, 2021

This was my first visit to Maus Nissan. I was pleasantly surprised by the prompt service and all assistants given by Tiffany, she was cordial,polite, expedient,& efficient. She also arranged for me to get a More

by AKA-Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
February 22, 2021

Superb service at this location. My only ask would be less of a wait time.. Aside from that this location provides great customer service and professionalism. More

by DF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne
February 19, 2021

The service department was great! Mary was friendly and very helpful, got my vehicle back on the road fast and gave me a loaner in the meantime. More

by doodles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

I wouldn’t recommend this service dept. I get my list of things to fix every time I get my oil changed. I take the list home so we can update anything mentioned and we fix or replace our own stuff to keep c More

by maddness16ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Putchlawski
Feb 20, 2021 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. It seems as though we should have done a better job of explaining what we found how we came to those recommendations. I would like to have a service manager reach out to speak with you; however, we do not have enough contact information from this post to call. Please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

February 17, 2021

Tiffany was my advisor and she was excellent!! Great customer service and informative about my vehicle. She was able to answer all my questions and concern. The mechanics that worked on my car were gre More

by Beganovicsilvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Beganovicsilvia! We appreciate your trust, and thank you for your kind words! Tiffany is dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 17, 2021

The service tech did a thorough inspection and explained what would be fixed and how much it would cost my car was ready in a couple of hours and while I was waiting several of the sales people offered me More

by JN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
Mar 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, JN25! We appreciate your trust, and thank you for your kind words! All our staff are dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 17, 2021

Very fast and great service. The people are trustworthy and were great at communicating with me about my car. Overall I had a great experience. More

by Jade.torres03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Malatino, Savanna Bollinger
Mar 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Jade! We appreciate your trust, and thank you for your kind words! All our staff are dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 17, 2021

My recent visit to Maus was a very pleasant experience. Every employee was pleasant and helpful. It was so nice my daughter said she would buy her next car at Maus. And you More

by Temmy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Savanna Bollinger
February 17, 2021

I always feel that I’m being treated fairly at this dealership. I always trust the advice and suggested service that John Thorne gives me. More

by jzam0
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne
Mar 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, jazm0! We appreciate your trust, and thank you for your kind words! John Thorne dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 16, 2021

I went to get my oil change and I was in a rush so Katrina got me in and out. I didn’t need my tires rotated or my car washed so when she called my name in the waiting room I was very happy More

by xeniasingleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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