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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,921 Reviews

1,921 Reviews of Maus Nissan - Service Center

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March 15, 2021

Great job always easy to do business with, I appreciate the great respect for my limited time . Never trying to charge me for things I don’t need is also appreciated . Thank you ! More

by fieldtriplady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
March 15, 2021

Eddie was quick, friendly, and good at his job. Glad to have had him to help service my vehicle. 10/10 would recommend. I like this dealership and will definitely return for further maintenance. More

by nicholas
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

Very helpful and friendly, process was smooth and professional and Mary made the whole transaction easy. I was also able to get in for my appointment in just a couple of days More

by Saramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Saramsey! We appreciate your trust, and thank you for taking the time to leave us a review. Mary does a fantastic job taking care of our guests- thanks for recognizing her! We're glad you're so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 12, 2021

A pleasant Christian atmosphere . At times my wait is a bit long for a simple oil change,, but the coffee is good and people are always friendly More

by douglasdnorton1047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Douglas! We appreciate your trust, and we thank you for sharing your experience. We're not always the fastest, but we are thorough, We are very glad you enjoyed your stay, and please let us know if there is anything more we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 11, 2021

It was a fast servive ,that place represent quality,excelent,friendly customer service ever...i recomend that place to everybody and i encourage visited that. More

by aduanastrad0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, aduanastrad0! We appreciate your trust, and thank you for taking the time to leave us a review. Anyela does a great job taking care of our guests- thanks for recognizing her! We are very pleased that you are you're so happy, and we look forward to serving you again, for years to come. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 11, 2021

The service dept has normally done well but let me down this visit. They only rotated two tires and forgot the other two tires and then questioned me about how I knew they didn’t rotate them...frustrating More

by akinsjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Maus Nissan responded

Akinsjr1, we can see that you are upset, and apologize if you've had a bad experience. We are looking into your visit, and a service manager will reach out shortly. In the meantime, if you have any questions, please do not hesitate to contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

March 11, 2021

Did a good job and let me know what need to be done next, and they alwYwash my car. Well appreciated. Thanks I can’t remember my advisor name, but was a young male and he was very respectful and friendly. More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Gina! We appreciate your trust, and thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience- so it doesn't matter if you remember their name or not- we are pleased you are so happy, and we look forward to serving you again, for years to come! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 11, 2021

So pleased with my service on March 10. Every one is so friendly and go out of their way to make the customer happy!! I didn't even have to wait as long as I was told. Excellent service!!! More

by kmaley11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe was fantastic!!, Joe Putchlawski
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, kmaley11! We appreciate your trust, and thank you for your kind words. Joe does an awesome job of taking care of our guests- thanks for recognizing him! We are overjoyed that you are you're so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2021

Excellent fast and courteous service. Staff was attentive, wait facility clean and comfortable with good coffee. Service was done quickly and car was washed! The staff didn’t try to sell me serv More

by donmac70
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, donmac79! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2021

They are very nice and respectful they helped us when we had to come in and get our oil change and get a new battery More

by Morgan rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Morgan! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. We are pleased that you are so happy. Do let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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