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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,921 Reviews

1,921 Reviews of Maus Nissan - Service Center

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March 22, 2021

Customer service was poor and rude. Didn’t give us the price break down properly but instead she was being rude and catching an attitude towards us. More

by Loyal customer
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Savanna Bollinger
Mar 25, 2021 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. We would like to have a manager reach out, unfortunately, there is not enough information here to contact you. Please contact me personally, and I will be happy to help resolve your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

March 22, 2021

Joey G went when above and beyond by offering to fix some miscommunication by picking up my car and taking it back to the dealership! His customer service is honestly so great and should definitely be acknow More

by janessawolsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Great service fast turn around and car wash was quick. I have two Nissan but you got me thinking about buying one more maybe a truck More

by Mrrlrodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Mary answered my call when my car wouldn’t start and suggested several ideas. She stayed on the phone with me until my car was running. Mary then had me come right to the dealership even though I didn’t More

by mcandles123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Absolutely love them specially Drew!!! Always answering all my questions going above and beyond to help me with all my needs . Makes me feel special they try so hard to help as best as possible . More

by sonia.aguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Norori
Mar 18, 2021 -

Maus Nissan responded

Thank you for visiting Maus Nissan of New Port Richey, Sonia! We appreciate the opportunity to earn your trust, and thank you for taking the time to leave us such a kind recommendation and thank for for such kind words about Drew! All our staff are dedicated to providing each guest with a truly exceptional experience- that's our #MausDifference! We welcome you to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

March 18, 2021

Just took my daughter’s car in for an oil change and tire rotation. Maus Nissan has great service and an excellent group of people who take pride in what they do. More

by Lhimelhoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Putchlawski
March 18, 2021

The experience was great , everything was done on time, no waiting, no complaints at all. I definitely feel the professionalism in every single aspect of the visit More

by Juandiego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

My experience at Nissan was a pleasure.Everything went My experience at Nissan was a pleasure. Everything went smoothly without a tear shed. I love my new 2021 Nissan Rouge. Thank you for the experience. More

by k.k.osal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Caltigirone
March 18, 2021

Great place to buy your vehicle and their service department is amazing. I recommend Katrina! She is great! I have 2 vehicles from Maus. Very pleased. More

by dlcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Mar 22, 2021 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust, dlcasey! We appreciate your continued business, and we thank you for leaving a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are overjoyed that you are so happy with your experiences here, and we look forward to serving you, for years to come! Please let us know if there is anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 18, 2021

Great job everytime, got both cars in for oil change and wash. Always a pleasure getting out in a timely manner with friendly service. Thank you! More

by Brats98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson
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