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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,921 Reviews

1,921 Reviews of Maus Nissan - Service Center

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April 01, 2021

Need to get better deals for nissan sentra trade in. Need to get the parts for recalls on sentra. Price too high for car maintenance More

by KOAS38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Norori, Sebastian Richards, Joe Putchlawski
Jul 03, 2021 -

Maus Nissan responded

KOAS28, we can see that you are less than impressed with certain aspects of your experience with us. We would like to have one of our managers reach out to you; however, we would need more information to be able to reach out, first. Please contact me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

March 31, 2021

I have no issues with this dealership. Katrina is always kind, upbeat and professional. Very easy to get my car serviced with my crazy schedule. More

by Bburns0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
March 31, 2021

Tiffany has been our service rep the last few times. She is very friendly and good about keeping us informed on the details related to pricing and services needed. I appreciate the fact that she’s not pushy More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
March 30, 2021

Waiting area was socially distanced. They checked my brakes as I requested and assured me everything was fine. I was very satisfied with the service. More

by Nadya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Everytime I bring in my vehicle for service, something always goes wrong when bring home my vehicle. The mechanics are either stupid or just don't care. They always mess up my tire pressure, even though I More

by commercialrepairllc
Recommend Dealer
No
Employees Worked With
Eddie Aguayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson
Apr 02, 2021 -

Maus Nissan responded

Commercialrepairllc we can assure you we will make any wrongs, right. Contact Lance Johnson our service director at LJohnson@mausfamilyauto.com

March 30, 2021

Always friendly and on time, I don't go anywhere else. I have bought several vehicles there over the years and have been happy every time. More

by Bd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
March 29, 2021

Air bag light was on. Took a few attempts to fix it but now it’s fixed. Very pleased at the way it was handled. More

by rm48xqq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Fast service no problem getting appointment. Lance got us in a d out in a reasonable time. We noticed activity before our car even made it to the back .we were there for 1 Hour 30 minutes start to finish More

by llaaljja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Was able to a convenient appointment. The service work was done in a timely manner and the vehicle was returned to me cleaner than when I brought it in. More

by Liedetection
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
March 29, 2021

Great Service Great Staff.. Looking for a car this is the place to go Everyone is friendly always willing to help and great advice. Highly recommend this place More

by briemt28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela in service, Elizabeth Berumen
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