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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,921 Reviews

1,921 Reviews of Maus Nissan - Service Center

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April 13, 2021

I love that they all make me feel like a very important person. Customer service is top notch. And totally love the free oil change and tire rotation More

by debgalmish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel was was sales person and Drew did all my paper work. Great guys there, Kevin Leon, Katrina Atkinson, Tiffany Norori, Tiffany Norori
Jun 19, 2021 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust, debgalmish! We appreciate your business, and we thank you for sharing your experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 12, 2021

Always treated well thank you. I waited for service and was very comfortable as well. I will definitely be back. Many thanks to Lance again for your assistance. More

by dgoodmantampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, dgoodmantampa! We appreciate your continued business, and we thank you for taking the time to share your experiences with us. Lance does a fantastic job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 12, 2021

I think Katrina did a fantastic job! She's very efficient and seems that she knows the job thoroughly and is really very helpful. A very good experience for me. I'm just hoping that I am giving the review to More

by SuprHuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 19, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, SuprHuman! We appreciate your continued trust, and we thank you for your kind words. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 12, 2021

Personnel were caring and friendly. Always kept me abreast of what happening or needing. John was superb. Love my Rogue. Will definitely ask for him again More

by Coachrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jun 19, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Coach Richards! We appreciate your continued trust, and we thank you for your kind words. John does a phenomenal job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 12, 2021

I'm very happy with the service there and my service person was fantastic,anyela martinez, very professional, I have been going there for the past 2.5 years at least More

by Henry.mestre4747@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel ? Russian kid
Jun 19, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Henry! We appreciate your continued trust, and we thank you for your kind words. Anyela does an amazing job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, for years to come. Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 09, 2021

As usual, Maus Service came to my rescue when I needed it. I was coming home from my final overnight shift of the week and about to turn into my neighborhood, when my tire sensor light came on. I called t More

by Ollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson
Jun 19, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ollie! We appreciate your continued trust, and we thank you for sharing your experience. Katrina does a great job serving our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to taking care of our and your vehicle for years to come! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 08, 2021

Excellent service, was in and out in less than 1 hour. My service associate was Professional and courteous. I was able to make an appointment the next day which is great because of my schedule being har More

by anne.barberi.5
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Putchlawski
Jun 24, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Anne! We appreciate your trust, and thank you for your kind words! All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you for years to come! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 08, 2021

Very pleased with my 2020 Nissan Pathfinder and Maus’s service staff! Joe took care of addressing my service needs quickly and completely for me! More

by annmilner123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Putchlawski
Jun 24, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ann! We appreciate your trust, and thank you for your kind words! We are very pleased that you are so happy, and we look forward to serving you for years to come! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 07, 2021

Always good service. Fast and fair pricing on most services. Maus care very convenient for my oil change and tire rotation. In and out in under an hour. More

by Jeffrey Kimball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Chad Wyszynski, Lance Walace
Jul 03, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jeffrey! We appreciate your trust, and thank you for the 5-Stars and kind words! We look forward to serving you again, so please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 07, 2021

This was our 2nd service appt. w/this vehicle and they did NOT vacuum the inside for the 2nd time. I specifically requested it to be vacuumed in the notes because they did not do it last time either. It i More

by NLARSON33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jozef Majerczak
Apr 08, 2021 -

Maus Nissan responded

NLARSON33, we can see that you are unhappy, and apologize if you've had a bad experience. We would like to have a manager reach out to you and see what we could do to make things right; however, we do not have enough information to look you up- the handle of this post is not in our system. Please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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