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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,921 Reviews

1,921 Reviews of Maus Nissan - Service Center

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April 22, 2021

I will never deal with another dealership. Maus Nissan is the best in Florida. They are professional, service is neat and clean, and they prompt with their service. More

by Susann34608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 16, 2021 -

Maus Nissan responded

Susann34608 thanks for the recognition! Katrina is amazing and we are glad to she earned your high regards! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 22, 2021

Just recently had my car in for the Maus care oil change and came home to find writing on my engine cover of the quantity of oil the car takes. Not cool, I don't go into the dealership and write on your More

by J R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Maus Nissan responded

J R, we see that you are upset and apologize if you've had a bad experience. We are looking to what happened, and a service manager will reach out to you shortly. In the meantime, if you have any other questions, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 21, 2021

In the customer service area, Anyela Martinez is excellent, loves and knows her job, and makes the customer feel appreciated and important. Su eficiencia sobrepasa las expectativas ya que habla el i More

by JLCF322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Maus Nissan responded

JLCF322 Anyela is one of our best and we are glad she didn't let you down. We aim to please and look forward to assisting you again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 21, 2021

Personnel was courtious and professional and efficient. The facility was clean and effective.The provided refreshments were also a plus My overall experience was good More

by W.kerestury
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori
Jun 16, 2021 -

Maus Nissan responded

W.kerestury thanks sooo much for the kind words and your trusting us with your vehicle. Let us know when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 21, 2021

I have bought 3 Nissan’s from this dealership and happy with all my cars. (1) Juke and 2 Rogues. I also bought an Altima in NYC. More

by Evebustillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna Bollinger
Jun 14, 2021 -

Maus Nissan responded

Evebustillo we appreciate the business and look forward to helping you in the future as well!!! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 21, 2021

Very Professional and Courteous service, I recommend Maus Nissan to family and friends, I gave a four star because labor very expensive, but worth it knowing your car is repaired right More

by Asia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
Jun 14, 2021 -

Maus Nissan responded

Asia thanks soooo much for the business and send us your friends and family so we can assist them the same great way we did you. Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 21, 2021

Service people are excellent. .the girl that took care of me was more then I expected. And work on the care was good. This was done few wks ago More

by Grumpycegielski49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 16, 2021 -

Maus Nissan responded

Grumpycegielski49 thanks for allowing Tiffany to take care of your vehicles needs! Let her know what we can do to help you in the future! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 21, 2021

Other than the 30 minute drive, Maus Nissan has a great customer service program. Their website to personal contact to finished work is flawless. Enjoy having them as our Dealership. More

by bob.rieger78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 16, 2021 -

Maus Nissan responded

bob.rieger78 we strive to exceed all our customers expectations! Let us know when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 21, 2021

I love this dealership. I went in for a service and had the pleasure of working with Savanna and she was spectacular. She knew exactly what my car needed and didn’t try to up sell me anything. I 100% reco More

by Leidys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin (valet), Savanna Bollinger
Jun 16, 2021 -

Maus Nissan responded

Leidys thanks for the kind words! We strive to make all our customers 100% happy! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 20, 2021

The employees all were nice and my oil change didn't seem to take long, I thought I had a good price at 29 until the add labor- I did know but still cheaper than other places, so over all good experience, ex More

by medicfirefrt31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori, Savanna Bollinger
Jun 14, 2021 -

Maus Nissan responded

medicfirefrt31 thanks for the business and kind words! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

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