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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,921 Reviews

1,921 Reviews of Maus Nissan - Service Center

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April 27, 2021

The best service ever everybody is so good and especially Armando from sales gracias por todo y a todos to Mais Nissam I am recommended More

by yulietcardosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando from sales , Aldo Rrethatakaj, Armando Marrero, Nick Bentley, Tiffany Norori, Lance Walace
Apr 27, 2021 -

Maus Nissan responded

Congratulations on the new wheels from Maus Nissan, Yuliet! We appreciate your trust, and thank you for your kind words. Armando does a fantastic job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you again for years to come! Gracias y que tengas un día bendecido! - Paul DaRocha, Loyalty Manager

April 27, 2021

The service department is great. Have been coming here for years. Every time I set up an appointment Tiffany is wonderful. Her service experience is awesome and answers all questions. Last service was rea More

by garywoodall8388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Apr 27, 2021 -

garywoodall8388 responded

Tiffany is awesome great knowledge.

April 27, 2021

I bought my frontier at Maus Nissan and they all worked with me to lower my rate. Now I only bring our cars to Maus for any service we need. More

by mikedad0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Maus Nissan responded

mikedad0506 thanks for the service business and thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 26, 2021

Tiffany is always great. Wish the service was faster. I waited three hours for an oil change and alignment. I thought Friday would be quicker but not so much. More

by aliciad2211
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 14, 2021 -

Maus Nissan responded

aliciad2211 thanks for bringing this to our attention. Make sure you mention this to Tiffany next time you need us. We will do uor best to get you turned around asap! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 26, 2021

Great service! Thank you Tiffany. You are always polite and professional. I always feel like I’m on top of what is going on with my care because of your knowledge. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 16, 2021 -

Maus Nissan responded

Dee thanks for allowing Tiffany to service your Nissan! Her customers love the way they get treated! Let us know when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 26, 2021

We were very satisfied with the quality of service we received. Mary did an outstanding job talking with us and making sure that our car was completely serviced before returning our car to us. We were ve More

by cherylowens36
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Maus Nissan responded

cherylowens36 thanks for choosing Maus Nissan to service your vehicle! Let us know when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 24, 2021

Mays Nissan’s has friendly associates in every area of your dealership located on US 19 and SR 54. When I first purchased my 2017 Sentra I did have to pay for a for a bolt to be tighten in my left front t More

by sfinch1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Maus Nissan responded

sfinch1214 we aim to please. Glad things have changed since 2017. Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 23, 2021

Everyone is helpful and polite! They make sure you are fully satisfied! !!!!!!!!! Justin at vallet was real nice for dropping me off to picking me up More

by Dbarina1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin with Vallet
Jun 16, 2021 -

Maus Nissan responded

Dbarina1981thanks for the business and we Nick and Eddie appreciate the review and look forward to helping you and your family in the future! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 23, 2021

Very helpful, and quick service. My Nissan is always in good hands. I wouldn't go anywhere else. You can rely on them always everytime. More

by amandaee30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Maus Nissan responded

amandaee30 we appreciate the business and positive online review! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 22, 2021

Long waits with poor communication of how long a service will take. Was told it would take 1.5 hours for oil change and to check brakes. 2.5 hours later they finally tell me there is something wrong with th More

by willsmith671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Savanna Bollinger
Apr 24, 2021 -

Maus Nissan responded

Willsmith671, we can see that you are upset, and apologize if the wait caused you any inconvenience. We are looking into the timeline of your service, and will have a manager reach out to you. In the meantime, if you have any additional questions, please do not hesitate to contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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