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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,921 Reviews

1,921 Reviews of Maus Nissan - Service Center

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May 01, 2021

I must say I was really disappointed in Maus Nissan my number is 813-545-9370 Kelvin Faison. I was very overcharged on a key. More

by ezslo30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary
May 01, 2021

Lance had me in and out in 2 hours. He was very Lance had me in and out in 2 hours. He was very professional and he focused on my needs not the dealerships needs. Quality of work completed was gre More

by One final chance.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
Jun 11, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, soon. Please let us know if there is ever anything else we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 01, 2021

I had to reschedule and then I was ten minutes late. They made me feel at ease and still provided top notch service. Highly recommend. More

by jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 11, 2021 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Jen! We appreciate your trust, and we thank you for your kind words. We are very pleased that you are so happy, please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 01, 2021

Tiffany in the service department is amazing! She was very friendly and helpful. She explained everything and took the time to answer all questions. Thank you Tiffany! More

by AngieMartin05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 10, 2021 -

Maus Nissan responded

AngieMartin05 we appreciate the business! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 01, 2021

Was given a rental from dealer until my vehicle own would be ready. Was informed of progress. Katrina super friendly. Thank You Nissan. Fast service More

by erika_delgado3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 10, 2021 -

Maus Nissan responded

erika_delgado3 we appreciate the service visit! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 28, 2021

John always goes out of his way to make my service visit a pleasant one. Give this man a raise or a promotion! He deserves it! More

by Qk0194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Maus Nissan responded

Qk0194 thanks for the kind words about John he is one of our best! Let us know when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 28, 2021

Tiffany made the experience wonderful I had bad service the last time I was there and she just made it all better and all great and when above and beyond to make it super awesome More

by dreamlover6694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Apr 28, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate you giving us another shot to earn your trust! We are very pleased that you are so happy, and we look forward to serving you again, and for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 28, 2021

I loved the process of buying the car at Maus. They have been sensitive to my needs and as a result the entire family and friends have been able to purchase at Maus New Port Richey. Great service! Maus care More

by Anamarisa_victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Marrero, Tiffany Norori
Apr 28, 2021 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust, Anamarisa! We appreciate your continued trust, and thank you for your kind words and recommendation! We are overjoyed that you are so happy, and we look forward to serving you, and your family and friends, for years to come. Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

April 28, 2021

Lance Wallace is always so helpful and very knowledgeable and Dillon Bishop was amazing when I purchased my car. He was great from the time I arrived u til I drove off with my new car More

by RTAND4KIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Bishop, Lance Walace
Jun 14, 2021 -

Maus Nissan responded

RTAND4KIDS thanks for choosing your vehicle needs! Let us know when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

April 28, 2021

I needed a tow because I blew two tires. Katrina my sevice representative handled my emergency like the pro that his is. I had tire coverage so that was not an issue. I also needed other repairs that More

by bracero31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 14, 2021 -

Maus Nissan responded

bracero31 we are pleased that Katrina was able to get you taken care of. She does an outstanding job taking care of our customers! If you ever need her again let me know! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

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