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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,920 Reviews

1,920 Reviews of Maus Nissan - Service Center

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May 12, 2021

I am just very happy with all the people that I deal with for years are very good and my service guy John Thorne is the best anything I needed done for my SUV he always does the best Thank You More

by Anitad157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t think of there names right now
Jun 10, 2021 -

Maus Nissan responded

Anitad157 thanks for the business and the online review! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 11, 2021

The nicest people are at Maus Nissan! Excellent service, no surprises and fair prices. Everyone is happy and pleasant. I will continue to be part of the Maus family for a long time! More

by Ksrsailing65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 10, 2021 -

Maus Nissan responded

Ksrsailing65 your a nice person too! We are glad we could meet and exceed your expectations! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 10, 2021

I always have to double check info given and follow up after. Most recent visit I had to send my car back to detail because of greasy footprint from tech. It is always something! Only go here because I bo More

by Michael Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Maus Nissan responded

Mr. Ford, we can see that you are upset, and apologize for your frustrations. A service manager will call to see what can be done to make things right, but in the meantime, if you have any questions, do not hesitate to contact me directly. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 10, 2021

Once again my 2nd car professionally serviced in a timely manner while I waited. John Thorne is honest and keeps his word no high pressure nonsense and I trust him and the service dept. overseen by by Drew R More

by TR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ruggiano
Jun 10, 2021 -

Maus Nissan responded

TR glad we could assist! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 09, 2021

Very friendly and helpful. Clean area, wish they were alittle closer to my area. They get the car done and clean and on your way. More

by wapsimaralee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Maus Nissan responded

wapsimaralee Glad to have helped! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 07, 2021

It take and hour just to put a battery in my sentra. But customer service is great. Just the waiting was to long needed faster service. More

by Marlon
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Maus Nissan responded

Marlon sorry we took a little longer than you would have liked to see but we want to makes sure we fixed you right the first time. Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 07, 2021

Very organized! What ever you need they will do their best to accommodate. While you are waiting for your vehicle to be serviced they even provide snacks!! Can’t get better than that!!! More

by budashdiane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Maus Nissan responded

budashdiane thanks for the service visit and glad to be your first Choice! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 07, 2021

Every time I have an appointment at this dealership it’s have to wait hours. I will not buy from this dealership again. I will share my experiences with friends. More

by Connie wilson
Customer Service
Recommend Dealer
No
Employees Worked With
Anyela Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Maus Nissan responded

Connie, we can see that you are upset, and apologize if your wait times have caused you any inconvenience. A service manager will reach out to you shortly, but in the meantime, if you have any other questions, please don't hesitate to contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 07, 2021

I never had a bad experience here at Maus Nissan. I usually have advisor Tiffany working with me and she is great. Really knows her stuff and very helpful More

by katziis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 10, 2021 -

Maus Nissan responded

katziis we are glad we could make all your visits great ones! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 05, 2021

The service was excellent from the minute I called to schedule. Everyone was amazing. And I also would like to thank you for the Christian music More

by Susieq
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 10, 2021 -

Maus Nissan responded

Susieq thanks for choosing Maus Nissan for your service needs! Let me know if you need anything or when you need your next vehicle! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

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