Maus Nissan - Service Center

My service at Maus was excellent & my service advisor John Thorne is particular with customer service. He is reliable and I have found him to be honest. John Thorne is particular with customer service. He is reliable and I have found him to be honest. More

I bring all my cars to Maus and have John Thorne as my advisor. He always takes good care of my cars and makes sure I know what is happening and let's me know what services are coming next so I can prepa advisor. He always takes good care of my cars and makes sure I know what is happening and let's me know what services are coming next so I can prepare if they are bigger costs. Won't take my cars anywhere else! More

I purchased a new car and some light came up on the dash board I took it in Mary attended to us she should on top of things her customer service was very nice and she was pleasant to work with board I took it in Mary attended to us she should on top of things her customer service was very nice and she was pleasant to work with More

Service was great! Was kept informed of progress of work being done. Everything wad was explained when I came to pick up my vehicle, and multi point inspection was done to sho me anything that I needed to d being done. Everything wad was explained when I came to pick up my vehicle, and multi point inspection was done to sho me anything that I needed to do in the future. More

Good service, prompt service, clean facilities polite employees good valet service good car wash notified of progress on work being done work completed in a timely time employees good valet service good car wash notified of progress on work being done work completed in a timely time More

I forgot the name of my service advisor but I believe she is your go to bilingual service person if that helps. She was very friendly, and kept me in the loop of the maintenance. Even the staff roaming the is your go to bilingual service person if that helps. She was very friendly, and kept me in the loop of the maintenance. Even the staff roaming the lot would kindly talk with me in passing while I was waiting for my truck. Maus Nissan of NPR has been probably the best dealership I have felt with in terms of service and sales. Thank you for all the hard work and friendliness! -Mitchel Brower More

The dealership has friendly and professional staff working at this location. They really treat you with kindness and respect and always ask if they can be of assistance while you are waiting. They let working at this location. They really treat you with kindness and respect and always ask if they can be of assistance while you are waiting. They let you know about the progress with your vehicle More

Bring back donuts. I don't have 25 words. Filling out surveys are annoying. How about making it worth my while..give discount for us. surveys are annoying. How about making it worth my while..give discount for us. More

Staff members are polite, pleasant and informative. Relaxed atmosphere at Dealership while awaiting service to be completed. I appreciate that my vehicle was cleaner with the complimentary wash after t Relaxed atmosphere at Dealership while awaiting service to be completed. I appreciate that my vehicle was cleaner with the complimentary wash after the service. I would return for services in the future More

Great experience!! Mary was awesome!! 1st time at Mass and I will be back for all my car service needs. Highly recommend Mary as your service advisor. and I will be back for all my car service needs. Highly recommend Mary as your service advisor. More