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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,920 Reviews

1,920 Reviews of Maus Nissan - Service Center

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May 22, 2021

Service took as long as the attendant said. Everything is very clean. The only negative I have is, while sitting in the area where the cars are washed, one of the employees was dropping the F- bomb word the More

by cjladybug1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Banken
Jun 08, 2021 -

Maus Nissan responded

cjladybug1 sorry for the f-bomb... If you recall a name we can make sure it doesn't happen again. Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

Jun 08, 2021 -

cjladybug1 responded

Sorry i didn't notice his name, but he was the only heavy set one there, the other 2 were thin. He is the one that brought my keys to Alex Banken, he's the attendent that did my paperwork. Hope that helps.

May 22, 2021

I always rec great service and advice from Katrina! She has the best attitude and is VERY VERY knowledgeable! I appreciate being able to always have her assistance! More

by tateen9266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 08, 2021 -

Maus Nissan responded

tateen 9266 thankd for the business! Katrina is here when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 22, 2021

I would have given 5 stars but I had to take my pathfinder back 2 times to finish the repairs. Mary was a complete delight to work with. More

by rohltm14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Caraballo, Lance Walace
Jun 08, 2021 -

Maus Nissan responded

rohltm14 we appreciate the 4.5 stars and the opportunity to make it right! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 22, 2021

Love MAUS NISSAN treated like a family member at MAUS, Service Tech John Throne is the best in the Business, ALWAYS look forward to my time at MAUS, to make sure my Van is running Great. More

by VanLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Maus Nissan responded

VanLife we appreciate your business and kind words! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 21, 2021

The mechanic Jared was great . The car was left running great. He also stayed until 7pm to fish the job and make sure the car was ready. The service department was slow took a long time to get a loner ca More

by Giljohn504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared , Katrina Atkinson
Jun 08, 2021 -

Maus Nissan responded

Giljohn504 thanks for the service business! Sorry for the slowness in the loaner process but glad to know we were able to get you taken care of! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 20, 2021

I was not sure who my service person was so I guessed. Very happy with everything about Maus Nissan. Been working with this dealership for about 5 yrs and will return next time I need a car. More

by Tim Mahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Maus Nissan responded

Tim we are glad we took great care of you and your vehicle. We are here when you need us again! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 20, 2021

Very satisfied. Staff was very welcoming and professional. I had an appointment and was in and out very quickly. Service was excellent! O will be returning! More

by Susangovea72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 08, 2021 -

Maus Nissan responded

Susangovea72 thanks for the positive online review and the business!!! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 20, 2021

Excellent service and very professional Tiffany was great and advise of what is coming up with our next service appt the time of the wait was not long great job More

by umpire140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 08, 2021 -

Maus Nissan responded

umpire140 thanks for the service business and glad that Tiffany exceeded your expectations! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 20, 2021

The after sales service is good and not to wait too long, continue your after sale service to come more customers, and treat us nice More

by heddaordiales22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Patrick Hennagir
Jun 08, 2021 -

Maus Nissan responded

Heddaordiales22 we are glad we could make your visit great and quick! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 20, 2021

Katrina always takes care of me. Dont forgot the back light the wash boys ruined. Get warranty to replace it before warranty ends in dec2021 More

by Dkortas
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 08, 2021 -

Maus Nissan responded

Dkortas we appreciate the kind words! Did we follow up with the back light? Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

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