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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,920 Reviews

1,920 Reviews of Maus Nissan - Service Center

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June 02, 2021

Always great service. Katrina goes above and beyond. Great customer service!!! She will suggest you what you need without pressure and make you feel comfortable and welcome. More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ana! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Katrina does a great job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 02, 2021

The folks at Maus Nissan are proficient and friendly. My wife and I had a very good experience at purchase, and both of my service/oil changes went great. And they were free! I'm a very happy customer! More

by Glclemmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori
Jun 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Glclemmons! We appreciate you and your wife's trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you both for years to come! Please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 01, 2021

Alex was very helpful. I had previously discussed situation with an employee who was no longer with company and Alex stepped in and took care of the situation. I explained what I had discussed with More

by pentech10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Banken
Jun 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, pentech10! We appreciate your continued trust, and thank you for taking the time to share your experiences. Alex does a great job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 01, 2021

Mary is awesome!!! She is so friendly and helpful and I was under a time crunch and she made sure my car was ready well before I needed it done. More

by SARAH_WOOLFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Sarah! We appreciate your trust, and we thank you for your kind words. Mary IS awesome! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 01, 2021

Service writer Mary was great she got me in and out quickly . It's always nice to have people that are happy at there job. Like the folks at Maus Nissan More

by Bob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Bob123! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does a fantastic job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Thanks for bein a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 31, 2021

I was told they sold me a car unsafe . They stripped a lug and nut . Replace it then I was no longer able to change my own tire . Different nut size then the wrench that came with Vehicle.. So pretty much More

by mrsteventyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Savanna Bollinger
Jun 01, 2021 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. We will have a Service Manager reach out to you as soon as possible to see what we can do to make things right. In the meantime, if you have any additional questions, please contact me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 31, 2021

Alex was great! Really helpful and was very accommodating got me in and out of there extremely quick! Everything was efficient and precise Thank You! More

by BISHOP708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Banken
Jun 08, 2021 -

Maus Nissan responded

Bishop708 thanks for the kind words about Alex and we glad to have served you!!!! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 31, 2021

Accommodating, expeditious, professional, efficient with quick service and provided rental, timely, added gas to car, provided clear, concise explanations. Highly rated service department. Thank you. More

by jbgarciahes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 08, 2021 -

Maus Nissan responded

jbgarciahes thanks for the online review and the business! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 31, 2021

I have bought three vehicles from maus Nissan and they have awesome customer service from the time you show up and the time you leave with your new vehicle. The service department is A+ they always call More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 08, 2021 -

Maus Nissan responded

James thanks for the repeat business! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 31, 2021

Tiffany is very knowledgeable and thorough. Highly recommended service person. She is the best service person I ever dealt with. Your service department is the reason I purchased from my dealership. More

by James Yant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 08, 2021 -

Maus Nissan responded

James thanks for trustin Tiffany with getting your vehicle serviced! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

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