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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,920 Reviews
Call Service Center (727) 999-6287

1,920 Reviews of Maus Nissan - Service Center

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June 27, 2021

It’s always a pleasure doing business with the Maus Family. Everyone in every department takes pride in the job. More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust, P! We appreciate your continued business, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience- thanks for recognizing us! We are very pleased that you are so happy, and we look forward to serving you again, for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 25, 2021

John always provide excellent service. I am very satisfied and pleased More

by rocky32366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, rocky32366! We appreciate your trust, and thank you for the 5-Stars! John does a phenomenal job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 25, 2021

John was.very nice and did all I wanted to be done I hope you appreciate him.! More

by Arieslillian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Arieslillian! We appreciate your trust, and we thank you for taking the time to leave us a review. John does a phenomenal job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 25, 2021

My check-in tech (Lance Wallace) went above and beyond to make sure my car was ready to take a long road trip, even down to my wiper blades ! I can't say enough how he made sure i would be safe !! My car di More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
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Jul 01, 2021 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Cheryl! We appreciate your trust, and we thank you for your kind words. Lance Wallace does a phenomenal job serving our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 23, 2021

Service today was excellent. Timing was not. Had a 9am apppointment that was told would take 1-1:30 hours and it took 2:30 hours. Need to speed up delivery times for customers. Thanks. Greg More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department today at Maus NIssan, Greg! We appreciate your trust, and we thank you for leaving us a review. We will look into what might have caused any delays, and have a service manager reach out to you. If you have any other questions, please do not hesitate to contact me directly, and I will be happy to help address your concerns. Thank you for brining this to our attention, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Jun 23, 2021 -

Greg responded

Paul. What needs to happen is that if you are running late in the service dept., the customer needs to be informed. Most people understand delays if there is a good reason. Delays such as weather, parts that are not readily available, recalls that take more time than anticipated are good reasons for a delay. Love the car and loved talking to our salesman Daniel once again. He’s a great kid. More communication will help people understand any unusual delay. Thanks much. Greg

June 22, 2021

Mary is AWESOME…. She was my favorite service coordinator at her previous dealership and I’m VERY happy she has found a home at MAUS Nissan. This time my truck was serviced faster then any other time and I’m More

by IMBigboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, IMBigboy1! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Mary is AWESOME-thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287)

June 22, 2021

Maus Nissan is a good dealership they are always willing to help you their service department is excellent John door and that takes care of me always bends over backwards To help me More

by lucyhoward46
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Lucy! We appreciate your continued trust, and we thank you for taking the time to share your experience. John does an amazing job taking care of our guests- thanks for recognizing him! We look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 21, 2021

Tiffany is my service rep and she is wonderful. The whole experience in serving my vehicle is great! More

by Kerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Jun 23, 2021 -

Maus Nissan responded

Thank you for recently visiting our Service Department at Maus Nissan, Kerry! We appreciate your continued trust, and we thank you for your kind words. Tiffany does a phenomenal job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287)

June 21, 2021

Service is awesome. Never any issues. Friendly. In formative. Provided Shuttle Service so we could have breakfast. Our driver was pleasant. I don't recall his name, he was very polite. More

by pkummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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Jun 23, 2021 -

Maus Nissan responded

Thank you for recently visiting our Service Department at Maus Nissan, pkummers! We appreciate your trust, and we thank you for your kind words. Our courtesy shuttle team is a great value to guests- we're so glad they were able to help you make your visit more pleasant! We look forward to serving you again, and for years to come. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 21, 2021

We love Mays Nissan. They treat you like family and are so polite and through . More

by Dmatthews42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Majerczak
Report | Print
Jun 23, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dmatthews42! We appreciate your trust, and we thank you for taking the time to leave us a review. Thanks for the love! We love our guests, too, and look forward to serving you for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287)

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