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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,919 Reviews

1,919 Reviews of Maus Nissan - Service Center

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July 05, 2021

I am mostly pleased with the service, however they were unable to convince the sales dept to cover the cost of removing locking lug nuts for which there was no key provided when I purchased the vehicle. T More

by dalebade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wyszynski
Jul 06, 2021 -

Maus Nissan responded

Dalebade, we are looking into what happened with your visit, and a manager will reach out. In the meantime, if you have any other questions, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, pdarocha@mausfamilyauto.com, 727-999-MAUS (6287) ext. 1138

July 05, 2021

Angela and Katrina are great. Everyone is always great there. I enjoy Maus. This is my third car from you guys. Thanks. More

by Kristielovesweat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori, Andrea Beckman, Mirranda Cole, Sarena Cregger, Kaylee Silva
Jul 06, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Kristie! We appreciate your trust, and we thank you for taking the time to leave us a review. Angela and Katrina both do an amazing job taking care of our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

July 05, 2021

Very efficient & friendly staff. John Thorne my service advisor is great & I trust him. I have been going ti this location for years & trust in my service advisor is very important to me. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Lynn! We appreciate your continued trust, and we thank you for taking the time to leave us a review. John does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

July 05, 2021

The service department has always been very professional and helpful. More

by bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori
Jul 06, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Bruce! We appreciate your continued trust, and thank you for the kind words and 5-Stars! We look forward to serving you again soon, so please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

July 02, 2021

45 years in the car industry and I have to say, customer service here is the best Ive seen for a while. as a used car manager for a big dealer in florida, now retired, I was impressed how clean ,neat, and o More

by rjones361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Maus Nissan responded

Thank you for recently visiting our Service Department at Maus Nissan, Mr. Jones! We appreciate the opportunity to earn your trust, and we thank you for sharing your experience. Anyela and Doug both do a phenomenal job taking care of our guests and their vehicles- thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Jul 02, 2021 -

rjones361 responded

may be time for me to bring my truck to Maus Nissan for regular service since your dealer is so neat and clean. thanks again robert Jones

July 01, 2021

Great service from check in to check out! Not more comments More

by Cgregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Cgregg! We appreciate your trust, and thank you for the 5-Stars! Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 01, 2021

Great service keep up the good work and thanks always More

by tahajama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, tahajama! We appreciate your trust, and thank you for your kind words. Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 01, 2021

Always like tht dealership.today was first time tht I got out in 30 mins tho. Was 😊 More

by Gmm287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori
Jul 02, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Gmm287! We appreciate your continued trust, and we thank you for taking the time to leave us a review! The 1st was not so busy, so things went very quickly! We are very pleased that you are so happy, and we look forward to serving you again, for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 30, 2021

Anyela Martinez for my appointment was very helpful, professional and efficient. Please thank her again for her great customer service and her help. Thank you. More

by domalley440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, domalley440! We appreciate your trust, and we thank you for taking the time to leave us a review. Anyela does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 29, 2021

Savanna was an outstanding service advisor. She kept me informed every step during my service. I would like to mention that if you have an employee of the month, I would like to recommend Savanna. More

by kjar0906
Recommend Dealer
Yes
Employees Worked With
Savanna Bollinger
Jul 01, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, kar0906! We appreciate your trust, and thank you for your kind words. Savanna does a phenomenal job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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