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1,919 Reviews of Maus Nissan - Service Center
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July 20, 2021
Main reason would be for the random service upsells they always vary from visit to visit. They do t even match the website or service manual. Dented scratch left on my hood. Feel like every time I come t always vary from visit to visit. They do t even match the website or service manual. Dented scratch left on my hood. Feel like every time I come there is some kind of damage to my vehicle after. Last time divots on my door panel from a tool likely to pry off a panel. Always have to clear out the floor paper floor matts, plastic seat cover and tag from the cab before I leave. More
by emonogy
Verified CustomerEmployees Worked With
July 20, 2021
As always, Awesome service! Can’t say it enough. From the time I walk in until the time I leave. Mary was great and you guys never disappoint. time I walk in until the time I leave. Mary was great and you guys never disappoint. More
by gregschreiber
Employees Worked With
July 20, 2021
Fabulous system for ease of checking in and an amazingly nice staff. I would highly recommend your facility to friends and family. I truly appreciate the kindness I received. nice staff. I would highly recommend your facility to friends and family. I truly appreciate the kindness I received. More
by sfinch1214
Employees Worked With
July 19, 2021
Very bad experience. Could not reach service advisor after 7 attempts. Charged $180 for diagnostics. 2009 Murano Driver’s door wouldn’t open. Maus proposal to fix was $2,600. Car returned to me with gr after 7 attempts. Charged $180 for diagnostics. 2009 Murano Driver’s door wouldn’t open. Maus proposal to fix was $2,600. Car returned to me with grease smears on carpet. I could not believe their diagnosis and cost so called a different Nissan dealer. Different Nissan dealer doing repair now for $1,400. Maus lost me as a customer. More
by jparadise
Employees Worked With
July 19, 2021
Terrible service. Over 2 hours for an oil change. Bad attitude from the staff when questioned why it took so long. Shame because the sales side are so good. attitude from the staff when questioned why it took so long. Shame because the sales side are so good. More
by liam.handford617
Employees Worked With
Don’t remember
July 19, 2021
I am very satisfied with the service at maus Nissian michael Borgo is an excellent mechanic. He has always done a great job. Not once have I ever had a problem that wasn’t corrected the first time michael Borgo is an excellent mechanic. He has always done a great job. Not once have I ever had a problem that wasn’t corrected the first time More
by Mike
Employees Worked With
Katrina Atkinson
July 19, 2021
Tiffany is the best service advisor. I’ve been getting service every 6 months. I always ask for Tiffany because she always detailed. They call with reminders. service every 6 months. I always ask for Tiffany because she always detailed. They call with reminders. More
by Pat
Employees Worked With
Tiffany Norori
July 18, 2021
No one listens and JD in finance was rude and kept on interrupting me when I had questions. I WILL NEVER BUY A CAR FROM MAUS AGAIN interrupting me when I had questions. I WILL NEVER BUY A CAR FROM MAUS AGAIN More
by Kirwoodward25
Employees Worked With
Other Employees :
Sean Ginley, Jovannie Jimenez, JD Castle, Demetrios Klindonas, George Kazary
July 17, 2021
My A/C is not working correctly and they found nothing wrong. So I an left with a car with air at 50%. Not good wrong. So I an left with a car with air at 50%. Not good More
by Pilmx5
Employees Worked With
July 16, 2021
On July 10, I brought my car in for maintenance and to have another full diagnostic done of my vehicle to check for a persistent noise that my family keeps claiming they hear, even though I never hear it. have another full diagnostic done of my vehicle to check for a persistent noise that my family keeps claiming they hear, even though I never hear it. I was considering waiting there until Tiffany informed me that they were very busy due to the weekend and the tropical storm backing up the workload, so I requested a shuttle home. It was ready in less than 5 minutes and my driver was very pleasant. My car was both washed and vacuumed very well. The only charge I had was $20 for fuel treatment and my Murano has been running beautifully since. They were unable to duplicate the noise, but this is the second time I brought it in and I've had no issues resulting from it, so the matter's closed as far as I'm concerned. I had requested Katrina but Tiffany did an admirable job in her stead, even providing me a detailed report via email (never received such before). Please keep your great service staff around and taking excellent care of your customers!! More
by Ollie
Employees Worked With
Tiffany Norori
