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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,919 Reviews

1,919 Reviews of Maus Nissan - Service Center

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August 22, 2021

Everyone in service is very pleasant to work with. Vehicle is received back in a timely manner. Findings are clearly explained and what was done to rectify any problems you may have had. More

by Abeetz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Abeetz2! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, soon. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 19, 2021

Katrina is one of the reasons my family always brings our cars to get serviced at Nissan. She is friendly, advocates for us and always keeps us up to date. She is great and we appreciate her hard work, it do More

by alexzandrahare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Aug 19, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Alexzandrahare! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 17, 2021

Maas Nissan told me I needed repairs to my front suspension with a price of $1800! I got a second opinion and nothing is wrong With the front lower arm/control bushing- I have photos to prove it. B More

by ellyv
Recommend Dealer
No
Employees Worked With
Lance Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Maus Nissan responded

Ellyv, we can see that you are upset, and apologize if you've had a bad experience. We take this very seriously, and will have a Service Manager reach out to you immediately. Unfortunately, there just isn't enough information to look up your visit- so please contact me directly, and we will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 17, 2021

Katrina and the service team are fantastic! Always a pleasure to visit everyone provides excellence and efficiency. Highly recommended to my friends and family great job More

by dawncheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Aug 18, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dawncheri! We appreciate your trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 13, 2021

Dealership is excellent. Scheduled appointment was easy. Diagnostic revealed an issue which had to be handled through Nissan corporate. Obviously, this caused a delay in completing the work needed. All in a More

by jimison47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jimison47! We appreciate your trust, and we thank you for your taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you for years to come- so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 12, 2021

This is the second time I brought my car in because the abs light comes on at random. I was told they can come loose yet my previous car never did that in 9 years. More

by Beyer158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Aug 13, 2021 -

Maus Nissan responded

Beyer158, we can see that you are frustrated, and apologize if you've had a bad experience. We will have a manager reach out to you and see if there is anything we can do to help. If you have any other questions, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 12, 2021

The staff are very friendly and right away took care what I did. Prepare all the necessary paper works for my visit. Explain to me the next steps that needs to be done toy vehicle. More

by Amrfuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Norori
Aug 12, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Amrfuentes! We appreciate your trust, and we thank you for your taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, and for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 12, 2021

They have best customer service ever...they were friendly,respond my issues promptly,st the same time they know their product and services and the most. They listen to me. More

by aduanastrad0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Marrero
Aug 13, 2021 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Aduanastrad0! We appreciate your continued trust, and we thank you for your kind words. We are overjoyed that you are so happy here, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 12, 2021

It is a pleasant service experience from start to finish as the staff is very personable and not pressuring I the process of needed service upon my vehicle. More

by ROGERCREGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie is awesome...very friendly and honest, Tiffany Norori
Aug 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Roger! We appreciate your continued trust, and we thank you for your taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 11, 2021

Tiffany was awesome like always. Got my new company car in quick to check out the A/C and had to order the part. Came in and was installed immediately. Need more like her in the service department. More

by garywoodall8388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Aug 12, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Woodall! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does a fantastic job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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