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1,919 Reviews of Maus Nissan - Service Center
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October 08, 2022
Worst service ever all the way down from management to detail department. After they scratched my car and put new seat in I go to pick up my car and overspray over the whole car and damaged interior panel detail department. After they scratched my car and put new seat in I go to pick up my car and overspray over the whole car and damaged interior panel now has a scratch and they dirtied the brand new seat and tell me deal with manager Brandon and try to call him and no answer or response . Do yourself a favor and go somewhere else where they actually take care of a customer ! More
by Gregdavid48
Employees Worked With
September 03, 2022
I came in for maintenance service but, once again, Liz Berumen did a fantastic job selling me a beautiful new obsidian green 2022 Pathfinder Platinum! She helped me test multiple SUV brands and I liked mo Berumen did a fantastic job selling me a beautiful new obsidian green 2022 Pathfinder Platinum! She helped me test multiple SUV brands and I liked most of them, but the Pathfinder won out in the end. She got me a great deal, gave me everything I asked for (and then some), and even topped off my gas for me. JD also did an excellent job transferring my Platinum maintenance package from my 2021 Murano, even throwing in a free ceramic coating for me. I'll very much miss Katrina as my service agent but wish her all the best at the new dealership in Spring Hill/Brooksville! As long as I live in Trinity and Liz, Aldo, and JD are still there, Maus Nissan is the only dealership that will ever get my business! Kudos also to Demetri and Jovannie for keeping me updated on upcoming deals! More
by Ollie
Employees Worked With
Aldo Rrethatakaj, Jovannie Jimenez, JD Castle, Demetrios Klindonas, Elizabeth Berumen, Katrina Atkinson
July 15, 2022
As always, Katrina Atkinson did an excellent job getting my Murano serviced in a reasonable amount of time. She even had it washed and vacuumed for me. The only thing missing was an updated oil change stick my Murano serviced in a reasonable amount of time. She even had it washed and vacuumed for me. The only thing missing was an updated oil change sticker, but that’s not a problem. I can remember for next time. Liz Berumen also did an excellent job allowing me to test drive some vehicles while I was waiting. Please don’t let either of them go!!! More
by Ollie
Employees Worked With
Elizabeth Berumen, Katrina Atkinson
April 18, 2022
As always, Katrina took great care monitoring my oil/filter change and tire rotation maintenance. She put me as a rush order since I was waiting, so I was there less than 2 hours. I usually leave my oil/filter change and tire rotation maintenance. She put me as a rush order since I was waiting, so I was there less than 2 hours. I usually leave my Murano for service and come back when it’s ready, but I had errands to run in the area that day. She even had my car washed and decently vacuumed for me. She’s the best! I also want to give kudos to Elizabeth Berumen for upgrading me to my current Murano in January. She’s tops in my book as well! More
by Ollie
Employees Worked With
Elizabeth Berumen, Katrina Atkinson
April 02, 2022
Broke my wife’s wheel locks. Per lance at npr check was on the mail. It’s been a month no check. So after 6 cars there we won’t purchase anymore . Horrible customers and lies. D Per lance at npr check was on the mail. It’s been a month no check. So after 6 cars there we won’t purchase anymore . Horrible customers and lies. Do not go here. More
by joe_wunsch
Employees Worked With
Lance Walace
February 21, 2022
Today, 2/21/22 I went in for an oil change. Received a recommendation to have my front and rear brakes replaced for a total of $500.00, problem being I just had both replaced only one month ago Received a recommendation to have my front and rear brakes replaced for a total of $500.00, problem being I just had both replaced only one month ago!!!! When I called out the service advisor for trying to rip me off she had nothing to say, no response just a smile on her face. They take pride in being a Christian family, is ripping people off the Christian way?? Shame on Maus Nissan of New Port Richey! More
by Gigi
Employees Worked With
Dade Nelson, Sarena Cregger
February 04, 2022
Absolutely a positive experience getting my Nissan Rogue serviced at Maus Nissan in New Port Richey today and Tiffany Norori made it so. Tiffany greeted me as soon as I arrived and she immediately setup all serviced at Maus Nissan in New Port Richey today and Tiffany Norori made it so. Tiffany greeted me as soon as I arrived and she immediately setup all the necessary paperwork needed to complete my service work. Tiffany is efficient and professional with a great sense of humor. I was in and out of there in one hour and fifteen minutes. I appreciate all at Maus Nissan Service Dept. Bob Trout More
by Bob Trout
Employees Worked With
JD Castle, Tiffany Norori
January 29, 2022
Mary B. was nothing but an amazing soul! If you ever enter the doors of Maus Nissan know that with good spirit you will be in good hands! enter the doors of Maus Nissan know that with good spirit you will be in good hands! More
by Thernandez
Employees Worked With
December 03, 2021
I just want to thank Tiffany Phillips/Norori and crew for checking/topping off my tires and washing my Murano for me! It’s a relief to know there wasn’t anything major to take care of. Please keep up the gre checking/topping off my tires and washing my Murano for me! It’s a relief to know there wasn’t anything major to take care of. Please keep up the great work!! More
by Ollie
Employees Worked With
Tiffany Norori
October 09, 2021
Anyela is ALWAYS my go to person for both of my cars bought here! Hands down best customer service. bought here! Hands down best customer service. More
by heartbear
Employees Worked With
