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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,677 Reviews
Call Service Center (727) 999-6287

1,677 Reviews of Maus Nissan - Service Center

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June 12, 2024

They are an awesome dealership! !! My service advisor is the best John Thorne!!! They always work with my crazy schedule. More

by amandriano55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Ann Marie! We appreciate your trust, and we thank you for taking the time to leave us this review. John does a phenomenal job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there's anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 12, 2024

Great service got me in on short notice. My service advisor was very helpful and friendly. More

by BASALLC2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your kind words and 5-Stars! Eddie does a great job - thanks for recognizing him! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 12, 2024

Very efficient dealer, great customer services, very nice area to wait and every body is very courteous. More

by YULIKCHITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Young
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Jun 15, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and we are glad that it shows! We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 12, 2024

Fast and efficient workmanship. The service representative was polite and knowledgeable and had me ready in no time More

by HARLEYMAN116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Prior
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Jun 19, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and look forward to helping you for years to come. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 11, 2024

At $200. 00 an hour, I expect exceptional service every time. I do not feel I’ve gotten that from Maus Nissan on many occasions. They cannot even remember to More

by trlibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Brooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Maus Nissan responded

We can see that you are upset, and for that, we apologize. We take the service we provide our guests seriously, so when we see someone disappointed, and lacking the value they were seeking, we know that something went amiss. We are having our Service Managers review your visit, and they will reach out as soon as possible, to see how we might be able to help. Please contact us if you have any other questions, and we'll be happy to address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Helpful
June 11, 2024

Everyone is kind and attentive, I drive 45 minutes to visit this dealership for service because of the staff. More

by melindacasella2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swanson 5 stars
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Jun 14, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Melinda! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience - that's the #MausDifference! We are overjoyed that you are so happy, and we look forward to serving you for years to come; so, let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 11, 2024

The dealership and staff are first rate. Very professional and courteous... John Thorn is very professional and kind to my wife and I... More

by NDYER357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust and thank you for your kind words. John does an amazing job taking care of our guests - thanks for recognizing him! We look forward to serving you for years to come - so let us know when you need us again. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 11, 2024

I just want say how greatful I am for all the help, courtesy and knowledge of taking care of my car. Thank you More

by kenia79lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Maus Nissan responded

We are overjoyed that you are so happy with our Service here at Maus Nissan, Kenia! We appreciate your trust, and we thank you for your kind words. We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Until next time, have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 11, 2024

My service advisor art was awesome very hands-on and always kept me up-to-date More

by Marine2be_2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
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Jun 14, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Bare! We appreciate your trust, and we thank you for taking the time to leave us this review. Art does a fantastic job taking care of our guests- thanks for recognizing him! We look forward to serving you for years to come - so please let us know when you need us again. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
June 11, 2024

It was a very good experience. Sal was very friendly and efficient. Will be back. More

by CHM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Maus Nissan responded

At Maus Nissan, we strive for excellence, CHM! We're glad that our service was worthy of 5-stars! Please let us know when you need us again, and we'll be happy to help. Until then, have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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