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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,917 Reviews
Call Service Center (727) 999-6287

1,917 Reviews of Maus Nissan - Service Center

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April 18, 2024

Always consistent. Very try to make me purchase anything I don't need or want. John always explains what I need. More

by jmorrell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Maus Nissan responded

Jmorrell7, we're happy you found our staff to be so helpful during your experience here at Maus Nissan, and John in particular- he does a phenomenal job! Thanks for taking the time to leave us this review, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

Slowest service I have ever experienced. Ac Sani left an absolute mess in my vents and around my dash. More

by MCONDENTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Maus Nissan responded

We can see that you are disappointed with your service, and for that we apologize. We are having service management review your visit, and a representative will be reaching out to you as soon as possible, to see how we might turn this around for you. Please know that you are already invited back, at your convenience, for us to clean up anything left behind by the AC sanitizing service. Do not hesitate to contact us if you have any other questions, and we will be happy to address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 18, 2024

Customer service rep was awesome. However, the dealer refused to acknowledge that they have theft among their dealership. My vehicle was left at the dealership for two weeks awaiting More

by Disappointed
Recommend Dealer
No
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Mosca
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Apr 21, 2024 -

Maus Nissan responded

We are disappointed, too, to read about your experience. We take these types of accusations seriously, and will have management review this as soon as possible. Unfortunately, we will need a little more information to be able to look up your visit. Please contact us directly, and we will be happy to address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 18, 2024

Very nice service pleasant workers clean environment deliver service upon a time I can w av it for my next service More

by kaligata68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Maus Nissan responded

Thank you very much, Kaligata68! Here at Maus Nissan, we value you as a customer, and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support. Sincerely, Maus Nissan

April 18, 2024

Service was extraordinary service was prompt and Milton was so very friendly which was well appreciated More

by BRIS1780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton in the service dept
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Apr 28, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Bris1780! We appreciate your trust, and we thank you for taking the time to leave us a review. Milton does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

I feel like everyone that I encountered at this dealership was friendly and knowledgeable and as helpful as possible More

by KIMBA3706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca Rivera
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Apr 28, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Kimba3706! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Always treated like family and Anyela is the best service advisor a person could ask for. More

by disturb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us a review. Anyela does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Staff are always helpful and kind. They are always able to answer all my questions and any concerns I may have More

by volgrl78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 29, 2024 -

Maus Nissan responded

Thanks for the kind words and trusting us with your service needs, Volgrl78! We are always here and ready to help the next time you need us! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

never had a problem with any of my cars and the staff keeps me well informed More

by tj401st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Maus Nissan responded

Thank you! At Maus Nissan, we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support. Sincerely, Maus Nissan

April 18, 2024

Sal is on the ball! Got me checked in and on my way in under 5 min. Very satisfied and looking forward to buying my third Rogue from Maus. More

by messageinabottle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. You're going to love the brand new Rogue with Google-Built-In! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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