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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,917 Reviews
Call Service Center (727) 999-6287

1,917 Reviews of Maus Nissan - Service Center

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April 21, 2024

I had and appointment for 8:15 am dropped my car at 8:00. Picked up at 1 pm. I was late to work. Since I moved to New Port Richey always go to Nissa on Florida. They’re good, fast, and they wash the car.nd N More

by LISESTRELLA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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May 03, 2024 -

Maus Nissan responded

We are disappointed to see that you are so unhappy with your most recent visit to our Service Department. We would need some additional information to be able to look this up, so please contact me directly and we will be happy to help. We look forward to getting this addressed for you, quickly. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 20, 2024

An item was identified as cracked. Mary said she would follow-up the following Monday regarding warranty coverage. I’m still waiting for the follow-up. More

by noemail_4745216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Maus Nissan responded

We can see that you are frustrated with the lack of communication regarding the warranty coverage of a part. I would need more information to be able to look up your visit and this issue, so please contact me directly, and I will be happy to help. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 20, 2024

They are very knowledgeable people who go out of their way to make sure your taken care of More

by Paulcecesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Maus Nissan responded

Paulcecesr thanks for acknowledging the fact that we care because we do! We appreciate your business and loyalty!

April 20, 2024

Sal and Naca helped me get new tires. I came in late evening with a flat and they made a stressful situation better. More

by VHUGH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Maus Nissan responded

VHUGH12 thanks for the 5 star review! Glad we were able to get you back on the road!

April 20, 2024

My advisor John took care of my appointment as soon as I arrived.. Everything went well with the service today. More

by Coacha1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Maus Nissan responded

Coacha1951 thanks for the 5 star review and business! Let us know when you need us again!

April 19, 2024

Buena atención y preocupación por resolver el problema te mantienen informado de cómo va el trabajo More

by Pulido17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Maus Nissan responded

Gracias por la reseña. Anyela siempre está muy atenta con sus clientes! Esperamos volver a servirle pronto. ¡Que tengas un buen dia! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 19, 2024

Absolutely love every visit! They truly treat you like family! I've been in for routine maintenance and for actual repairs and everytime my truck comes back clean and running gre More

by ailmentasylum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson 10/10
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Apr 24, 2024 -

Maus Nissan responded

ailmentasylum 💕! We love our customers and glad that it shows! Let us know when you need us again!

April 19, 2024

Joseph was great and my ac is working perfect, I will continue to have my car serviced here More

by Lesadailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
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Apr 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Lesadailey! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Joseph does an amazing job taking care of our guests - thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for your support, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 19, 2024

Making appointments is easy,and the service people are ready for me, the always advise me when service is due,great dealership,and people. More

by scorecardbob14
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Big George , Tom Dodge
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Apr 24, 2024 -

Maus Nissan responded

scorecardbob14 thanks for the kind works and trusting us with your service needs! We are here for you down the road when you need us again!

April 19, 2024

Great service and great service personnel. Didn't take long at all. He explained everything to me. Smelled like new car when done. Milton was Excellent. Dash still not correct. Take care of it More

by NANCYINGEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
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Apr 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Nancy! We appreciate your trust, and we thank you for taking the time to leave us a review. Milton does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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