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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,917 Reviews

1,917 Reviews of Maus Nissan - Service Center

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April 30, 2024

John Thorne is amazing as always! He goes above and beyond to communicate and ensure satisfaction! More

by Cortney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Cortney! We appreciate your trust, and we thank you for taking the time to leave us a review. John does a fantastic job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 29, 2024

Have worked with this dealership for years now. We always receive good friendly service. John is ultimate professional, represents your business in the very best way. More

by GreenMermaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for taking the time to leave us a review. John always does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 28, 2024

Mary ALWAYS takes good care of me. The software update for my ICC was very successful and my oil and filter change was as expected. More

by IMBigboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, IMBigboy1! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does a phenomenal job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 27, 2024

Very respectful and I never have an unanswered question. My second vehicle and I plan on buying my third from them. My parents are on number 6 More

by Trishusarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Maus Nissan responded

Thanks for visiting us at Maus Nissan, Trish! We appreciate your continued trust, and we thank you for taking the time to leave us this review. We are overjoyed that you and your family are so happy here, and we look forward to serving you for years to come - so do not hesitate to let us know if there is anything you need. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 27, 2024

Wonderful experience! Milton to great care of me. Went in for an oil change, tire rotation and a quick car wash and I was out right at an hour. Milton checked in on me dur More

by WENDY.MID.KIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
May 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Wendy! We appreciate your trust, and we thank you for taking the time to leave us a review. Milton does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 27, 2024

I’m very pleased with the customer service I got they made me feel very comfortable and informed More

by rmorrison4973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Maus Nissan responded

Thanks for visiting our service Department at Maus Nissan, Rose! We love our customers, and we are glad that it shows! Pleas let us know when you need us again, and we'll be happy to help. Until then, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 27, 2024

Awesome service and faster than I expected! Everyone always greets me with a smile. Thank you! More

by YAMAR183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinto "JR" Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doran Minehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Maus Nissan responded

Thanks for the 5 star review! Glad we were able to get you quickly back on the road. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 27, 2024

The sales people are extremely friendly and the dealership is clean and on time for most appointments for service. Wish they had more autos to lend out though when you are having lengthy service wo More

by Yaiyakiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Yaiyakiki! We appreciate your trust, and we thank you for taking the time to leave us this review. We are very pleased that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 27, 2024

Everything was great! James was an excellent service advisor! Love Mays Nissan! Maus Care is awesome ! More

by SARAHALANGLEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Stotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James from Service! , Travis Brooker, Tom Dodge, Cheri Mongillo
May 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Saraha! We appreciate your trust, and we thank you for taking the time to leave us a review. James does an amazing job taking care of our guests- thanks for recognizing ! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 27, 2024

I sat at the dealership for three hours and not one time. Did I get any communication from anyone regarding Wyatt was taking so long for me to get a simple oil change and the recall my keys. After an hour a More

by Tpaponetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naco
May 04, 2024 -

Maus Nissan responded

We can see that you are upset, and apologize if you had a bad experience. We would like to have our service manager review your visit, and reach out, to see if they can help; however, we need more information to be able to contact you. Please call us at your earliest convenience, and we will be happy to assist you. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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