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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,992 Reviews

1,992 Reviews of Maus Nissan - Service Center

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October 22, 2024

Noticed an oil leak coming from our rogue. Called Tiffany who got me right in and took care of the problem. More

by ljhall74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Hall! We appreciate your continued trust, and we thank you for your kind words. Tiffany does an amazing job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

The dealership in the sales department was excellent, F & I was excellent, service department was excellent. We unfortunately got totally screwed by the warranty company. More

by corvettebob1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, and congratulations on the purchase of your latest Corvette! We appreciate your trust, and thank you for your 5-stars! We are glad that you are happy with us and our service, but we are likewise disappointed with you, over your warranty troubles. If there's anything more we can do to help, please let us know. Have a blessed day - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 22, 2024

I just purchased my second car from Maus Nissan. I was very happy with the price they gave me on my trade. I go somewhat out of my way to deal with them because I like the service. My car always loo More

by BILLM166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Pentney, Matthew Yee, Arron Hayes, KP Harriot
Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Rogue from us at Maus Nissan, Mr. Bill! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if t here's ever anything we can do for you! Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

Everyone here makes you feel welcomed and comfortable. They are eager to assist you and put a smile on your face. Naca, Darmin, Aaron, Baja, and Nick are all great guys. There's a real family vibe here. C More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naca in Service, Aaron and Nick in Sales.
Nov 09, 2024 -

Maus Nissan responded

We love our customers, and we're glad that it shows! Our whole team at Maus Nissan appreciates your continued trust, and thanks you for your kind words. We look forward to serving you for years to come, so please let us know if there's anything we can do for you! Thanks for being such an important p art of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

They are very professional and they provide all information you need foe your best interest. More

by FMLRETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Maus Nissan responded

Thank you very much, Fredy! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support. Sincerely, Maus Nissan

October 21, 2024

James Swanson is my service advisor and he is excellent. I always get good service. Everyone is friendly and courteous. Couldn't ask for better. More

by KNP909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
Oct 26, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ms. Pamula! We appreciate your continued trust, and we thank you for your kind words. James does a phenomenal job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 20, 2024

I write the same thing every time. Excellent service, kind and courteous staff. Great experience! More

by bdbsmith54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Maus Nissan responded

Mr. Smith, Maus Nissan appreciates your business! We strive for 5-stars, and are very pleased that we consistently deliver for you! We look forward to serving you for life - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287)

October 20, 2024

It was perfect costumer service. They were very friendly and they already did good job. More

by EUGENIORSOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 26, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Mr. Eugenio! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDiffernce! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 20, 2024

Went for a oil change and a tire rotation on Friday which lasted me 3 to 4 hours waiting, during Saturday and Sunday I kept smelling oil through the vents, later that night Sunday I open the hood and they fo More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who ever worked on my car. 1 star
Oct 26, 2024 -

Maus Nissan responded

Luis, we were disappointed to read about your frustrations, but we were glad that we were able to take care of this for you, on Monday, as promised! Please let us know if you have any other concerns, and we will be happy to help. Thanks for giving us the opportunity to make things right, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 20, 2024

The service team always dose a great job of taking care of my truck. I have enjoyed working with Sal, he easy to work with. More

by rodney.krieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Rodney! We appreciate your continued trust, and we thank you for your kind words. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for life, so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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